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NatWest Group - Cora: Digital Assistant reviews

4.54
Based on 6,037 reviews, last reviewed 17th Dec 2024
No new 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024
Carole R's avatar
Carole R

About this product

NatWest Group - Cora Digital Assistant reviews (6037)

Review of the NatWest Group - Cora, Digital Assistant:

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5
⁰00000000ppppppppp000000000000000000000000000 Reviewed on: 20th March 2023

Disgusting

1
I’ve been made redundant & out of a job for a while. I have had to rely on my overdraft and natwest charge £56. It is absolutely disgusting that I’m struggling, trying to clear my overdraft & they charge ridiculous fees. Reviewed on: 4th April 2023

Cora

5
Cora has been really helpful everytime I’ve used the online digital assistant Reviewed on: 3rd April 2023

You are so grateful that

5
Helensburgh train sit man was nice to me and a weird man was talking you look beautiful and you have pretty eyes and a man want me Reviewed on: 3rd April 2023

Useless

1
Not helpful, just hopeless and frustrating. I need to speak to a human being. Reviewed on: 3rd April 2023

Excelent service

5
Quick answers And excelent service … Reviewed on: 3rd April 2023

No connection to your responsible staff. I had No answer

1
She said that somone will help me but nobody answered to me. What a waisting time! Reviewed on: 3rd April 2023

utter rubbish

1
the worst chat bot ever created. If this won an award it must be the award for wasting people's time Reviewed on: 3rd April 2023

Innovative and speedy

4
Cora saves time and the need to call the bank if I have an issue. Reviewed on: 3rd April 2023

good bot

5
good bot, interactive and easy to use. Reviewed on: 3rd April 2023

Always works

5
I always find Cora works and finds answers to all my questions Reviewed on: 3rd April 2023
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