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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6037 reviews)

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4.57

Based on 6,037 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024

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NatWest Group - Cora Digital Assistant reviews (6037)

Excellent

Wonderful customer experience. Congrats to natwest Reviewed on: 19th January 2021

Some and effective

I love Cora and it's always there for any straightforward questions I have. No queues, 24x7 and no awkward accent lroblems Reviewed on: 19th January 2021

Simple Yet Effective

I found it very easy to use and easy to navigate Reviewed on: 19th January 2021

Brill

Unreal just unreal. Can’t explain how unreal Reviewed on: 19th January 2021

Excellent.

What more could you want? Come now , it’s 2021 let’s go Reviewed on: 19th January 2021

Love it

I love Cora it’s Such a helpful feature! Reviewed on: 19th January 2021

No more long waits waiting for the options to be played back to you

Best bot that I have used. Always seems to give me the answer I need without having to wait on listening to every option on a pre recorded voice message. Very slick. Reviewed on: 19th January 2021