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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S
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About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

The perfect assistant

5
Cora is user friendly, intuitive and only enhances the NatWest service brand. The user journey is straightforward and is available 24/7 which is a real bonus Reviewed on: 23rd February 2021
katrinaxx@hotmail.co.uk's avatar
[email protected]

Great servoce

5
Always used it and is really helpful Reviewed on: 23rd February 2021
John reyes's avatar
John reyes

Easy to use

5
Cora makes it more personal even though you are talking to an AI Reviewed on: 23rd February 2021
Jen's avatar
Jen

Great chat bot service

5
Sharing with customer and colleagues Reviewed on: 29th January 2021
Andrea's avatar
Andrea

Very impressed!

5
I found Cora very helpful & informative Reviewed on: 26th January 2021
Georgia's avatar
Georgia

Poor understanding

1
Never understands my query and makes it impossible to be transferred through to a human. Avoid at all costs! Reviewed on: 22nd January 2021
jackbrown1234's avatar
jackbrown1234

Very good

5
Very user friendly and useful, would recommend to my friends and family Reviewed on: 20th January 2021
Ryan Lewis 's avatar
Ryan Lewis

Amazing

5
Best customer service I’ve had this year! Reviewed on: 20th January 2021
dalegillies@yahoo.com's avatar
[email protected]

Cora review

5
Super easy to use and responsive. Makes digital banking easier to use and asking for help effortless! Reviewed on: 20th January 2021
caeccleston@hotmail.co.uk's avatar
[email protected]

Amazing little bot

5
Cora always provides the info I need! She has helped me with a number of things over the last few months. It’s like speaking to a real person! Reviewed on: 20th January 2021
Tee's avatar
Tee

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