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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,051 reviews, last reviewed 17th Sep 2025
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025
Mike's avatar
Mike
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NatWest Group - Cora Digital Assistant reviews (6051)

Amazing little bot

5
Cora always provides the info I need! She has helped me with a number of things over the last few months. It’s like speaking to a real person! Reviewed on: 20th January 2021
Tee's avatar
Tee

Excellent!!

5
The best bank I’ve used, very helpful and easy to use Reviewed on: 20th January 2021
Olivia Booth's avatar
Olivia Booth

Solid service. No complaints.

5
Easy to use. Never had any issues with it. Reviewed on: 20th January 2021
danny_learmont@hotmail.co.uk's avatar
[email protected]

Enjoy the easy of use on it

5
I really like how easy that NatWest has made the banking for us Reviewed on: 19th January 2021
Howl's avatar
Howl

Excellent

5
Wonderful customer experience. Congrats to natwest Reviewed on: 19th January 2021
davidtomlinson@hotmail.co.uk's avatar
[email protected]

Some and effective

5
I love Cora and it's always there for any straightforward questions I have. No queues, 24x7 and no awkward accent lroblems Reviewed on: 19th January 2021
Robert's avatar
Robert

Simple Yet Effective

5
I found it very easy to use and easy to navigate Reviewed on: 19th January 2021
Joe Redfern's avatar
Joe Redfern

Brill

5
Unreal just unreal. Can’t explain how unreal Reviewed on: 19th January 2021
Luke's avatar
Luke

Excellent.

5
What more could you want? Come now , it’s 2021 let’s go Reviewed on: 19th January 2021
Oliver Norris's avatar
Oliver Norris

Love it

5
I love Cora it’s Such a helpful feature! Reviewed on: 19th January 2021
cmccavert@live.co.uk's avatar
[email protected]

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