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NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Easy and Quick to Use

5
Very easy to use service that was straight forward and resolved my issue in a few simple steps Reviewed on: 4th March 2021

HELP AT MY FINGERTIPS

5
Iwas delighted to quickly & safely regain my PIN Thankyuou Reviewed on: 4th March 2021

Very easy to use

5
Needed to re activate an isa. Directed to CORA. Was so easy to use and understand. Reviewed on: 4th March 2021

Easy to use and you can use 24/7

4
Fantastic bank app easy to use good options answers are clear and precise Reviewed on: 4th March 2021

Easy to use system

5
Its the first time I've asked Cora to help me to update my account details. It was a stress free experience, so quick and easy Reviewed on: 4th March 2021

Service realy nice

4
Service and talking so nice I always choose natwest Reviewed on: 4th March 2021

ALWAYS GREAT SERVICE

5
Always great service online and in the bank also Reviewed on: 4th March 2021

Communication rules!

5
Fast Easy Clear Secure Built-in politeness What else could you ask for? Reviewed on: 4th March 2021

Great

5
Fast and easy to use got my answer in seconds Reviewed on: 4th March 2021

Fantastic service

5
Great Service very easy to use web site. Reviewed on: 4th March 2021

Review NatWest Group - Cora: Digital assistant now

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