Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6059)

Great

5
Fast and easy to use got my answer in seconds Reviewed on: 4th March 2021
joe-macdonald@hotmail.co.uk's avatar
[email protected]

Fantastic service

5
Great Service very easy to use web site. Reviewed on: 4th March 2021
Teresa King's avatar
Teresa King

Cora is not your average assistant

5
I have interacted with a wide range of AI assistants on a wide range of consumer product websites and most of the time they are hopeless, not able to help you in any way. Cora is different - its helpful useful and seems to have learnt so much from a wide range of enquiries. Reviewed on: 3rd March 2021
JJ's avatar
JJ

Helpful innovation

4
This let me cancel my card via online banking rather than needing to speak to somebody over the phone. Very useful and efficient. Reviewed on: 2nd March 2021
Thomas Dexter Parry's avatar
Thomas Dexter Parry

Love it

5
So simple to use, got exactly what I needed Reviewed on: 1st March 2021
Mwuk88's avatar
Mwuk88

Great customer service

5
Excellent helpful good communication Reviewed on: 1st March 2021
Kim's avatar
Kim

UK's leading banking chatbot

5
I've used Cora several times for support requests. It's lightning fast and answers my queries. Reviewed on: 1st March 2021
David BG's avatar
David BG

Customer friendly

5
I love the usage of NatWests chatbot family. Especially my intervention with Cora has been most useful. Reviewed on: 1st March 2021
Jolanda's avatar
Jolanda

Great service

5
Couldn't do more for you - great service Reviewed on: 28th February 2021
Jay Warbie's avatar
Jay Warbie

Good digital assistant

5
I’ve used Cora a few times and it’s easily helped me resolve my question without having to chat to a human – quick and easy! Reviewed on: 28th February 2021
Brad's avatar
Brad

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill