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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

STRAIGHTFORWARD PROCESS

5
Closing down my business account, Cora made it simple, straightforward and extremely fast. Reviewed on: 4th March 2021
Sarah's avatar
Sarah

Very well explained on International Payment by Cora

5
It was easy to follow and very well explained. I was delighted to know this process do work well instead of calling the bank Reviewed on: 4th March 2021
Vijay Amin's avatar
Vijay Amin

Easy and Quick to Use

5
Very easy to use service that was straight forward and resolved my issue in a few simple steps Reviewed on: 4th March 2021
Samira's avatar
Samira

HELP AT MY FINGERTIPS

5
Iwas delighted to quickly & safely regain my PIN Thankyuou Reviewed on: 4th March 2021
Chris's avatar
Chris

Very easy to use

5
Needed to re activate an isa. Directed to CORA. Was so easy to use and understand. Reviewed on: 4th March 2021
Carole's avatar
Carole

Easy to use and you can use 24/7

4
Fantastic bank app easy to use good options answers are clear and precise Reviewed on: 4th March 2021
Alison's avatar
Alison

Easy to use system

5
Its the first time I've asked Cora to help me to update my account details. It was a stress free experience, so quick and easy Reviewed on: 4th March 2021
Carol's avatar
Carol

Service realy nice

4
Service and talking so nice I always choose natwest Reviewed on: 4th March 2021
Manzar Awaisi's avatar
Manzar Awaisi

ALWAYS GREAT SERVICE

5
Always great service online and in the bank also Reviewed on: 4th March 2021
Claire's avatar
Claire

Communication rules!

5
Fast Easy Clear Secure Built-in politeness What else could you ask for? Reviewed on: 4th March 2021
S's avatar
S

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