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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

customer experience

5
Very quick and easy to use. Answers clear and to the point Reviewed on: 4th March 2021

Very user friendly

5
Easy to follow instructions. No complicated language used. Very good. Reviewed on: 4th March 2021

STRAIGHTFORWARD PROCESS

5
Closing down my business account, Cora made it simple, straightforward and extremely fast. Reviewed on: 4th March 2021

Very well explained on International Payment by Cora

5
It was easy to follow and very well explained. I was delighted to know this process do work well instead of calling the bank Reviewed on: 4th March 2021

Easy and Quick to Use

5
Very easy to use service that was straight forward and resolved my issue in a few simple steps Reviewed on: 4th March 2021

HELP AT MY FINGERTIPS

5
Iwas delighted to quickly & safely regain my PIN Thankyuou Reviewed on: 4th March 2021

Very easy to use

5
Needed to re activate an isa. Directed to CORA. Was so easy to use and understand. Reviewed on: 4th March 2021

Easy to use and you can use 24/7

4
Fantastic bank app easy to use good options answers are clear and precise Reviewed on: 4th March 2021

Easy to use system

5
Its the first time I've asked Cora to help me to update my account details. It was a stress free experience, so quick and easy Reviewed on: 4th March 2021

Service realy nice

4
Service and talking so nice I always choose natwest Reviewed on: 4th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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