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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.53
Based on 6,037 reviews, last reviewed 22nd Nov 2024
No new 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Stick to calling, far better. I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgag... Read more Reviewed on: 22nd November 2024
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Jason P
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NatWest Group - Cora Digital Assistant reviews (6037)

Fab chatbot

5
Easy to use and helped with my payment holiday Reviewed on: 28th February 2021
Callum Mountaine's avatar
Callum Mountaine

Quick and efficient

5
Best way to communicate with bank works fast and efficiently Reviewed on: 27th February 2021
Connah's avatar
Connah

Brilliant - simple to use!

5
What a great idea! Love using Cora and it’s so easy to use. Thank you RBS Reviewed on: 27th February 2021
Joan's avatar
Joan

Love the user experience

5
It's a really great product that's super intuitive and useful Reviewed on: 27th February 2021
B's avatar
B

Innovation at its best

5
Natwest’s Cora is a great example of big organisations use technology with their clients in mind. Reviewed on: 27th February 2021
Galatia Evan's avatar
Galatia Evan

NatWest2Win

5
Cora is an incredible service and has disrupted the way traditional banking services are provided. It has to be voted #1! Reviewed on: 26th February 2021
Danielle Lucas's avatar
Danielle Lucas

Fantastic Service!!

5
Having used various such products with other providers I would rate NatWest Cora the best.. Reviewed on: 26th February 2021
Sathish's avatar
Sathish

Intuitive, engaging & seamless experience

5
Cora continues to deliver quicker, more effortless experiences for customers by removing the need to interact with humans and instead self serve. Reviewed on: 26th February 2021
Aaron Wisken's avatar
Aaron Wisken

Cora is excellent!

5
Cora really helped me with my banking queries during lockdown. Reviewed on: 26th February 2021
Bill Agar's avatar
Bill Agar

Easy to do business with

5
I’ve used Cora for a few tasks throughout lockdown, from sorting lost debit cards, renewing a faulty card reader and sussing international payments. Responses have been helpful and more lined up that with other organisations I do business with through AI/digital assistants - a good balance between being able to sort at source and when not, a human is brought in in a simple and swift way to help. Reviewed on: 26th February 2021
Sam M's avatar
Sam M

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