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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Very well explained on International Payment by Cora

5
It was easy to follow and very well explained. I was delighted to know this process do work well instead of calling the bank Reviewed on: 4th March 2021
Vijay Amin's avatar
Vijay Amin

Easy and Quick to Use

5
Very easy to use service that was straight forward and resolved my issue in a few simple steps Reviewed on: 4th March 2021
Samira's avatar
Samira

HELP AT MY FINGERTIPS

5
Iwas delighted to quickly & safely regain my PIN Thankyuou Reviewed on: 4th March 2021
Chris's avatar
Chris

Very easy to use

5
Needed to re activate an isa. Directed to CORA. Was so easy to use and understand. Reviewed on: 4th March 2021
Carole's avatar
Carole

Easy to use and you can use 24/7

4
Fantastic bank app easy to use good options answers are clear and precise Reviewed on: 4th March 2021
Alison's avatar
Alison

Easy to use system

5
Its the first time I've asked Cora to help me to update my account details. It was a stress free experience, so quick and easy Reviewed on: 4th March 2021
Carol's avatar
Carol

Service realy nice

4
Service and talking so nice I always choose natwest Reviewed on: 4th March 2021
Manzar Awaisi's avatar
Manzar Awaisi

ALWAYS GREAT SERVICE

5
Always great service online and in the bank also Reviewed on: 4th March 2021
Claire's avatar
Claire

Communication rules!

5
Fast Easy Clear Secure Built-in politeness What else could you ask for? Reviewed on: 4th March 2021
S's avatar
S

Great

5
Fast and easy to use got my answer in seconds Reviewed on: 4th March 2021
joe-macdonald@hotmail.co.uk's avatar
[email protected]

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