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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,051 reviews, last reviewed 17th Sep 2025
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025
Mike's avatar
Mike

About this product

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NatWest Group - Cora Digital Assistant reviews (6051)

customer experience

5
Very quick and easy to use. Answers clear and to the point Reviewed on: 4th March 2021

Very user friendly

5
Easy to follow instructions. No complicated language used. Very good. Reviewed on: 4th March 2021

STRAIGHTFORWARD PROCESS

5
Closing down my business account, Cora made it simple, straightforward and extremely fast. Reviewed on: 4th March 2021

Very well explained on International Payment by Cora

5
It was easy to follow and very well explained. I was delighted to know this process do work well instead of calling the bank Reviewed on: 4th March 2021

Easy and Quick to Use

5
Very easy to use service that was straight forward and resolved my issue in a few simple steps Reviewed on: 4th March 2021

HELP AT MY FINGERTIPS

5
Iwas delighted to quickly & safely regain my PIN Thankyuou Reviewed on: 4th March 2021

Very easy to use

5
Needed to re activate an isa. Directed to CORA. Was so easy to use and understand. Reviewed on: 4th March 2021

Easy to use and you can use 24/7

4
Fantastic bank app easy to use good options answers are clear and precise Reviewed on: 4th March 2021

Easy to use system

5
Its the first time I've asked Cora to help me to update my account details. It was a stress free experience, so quick and easy Reviewed on: 4th March 2021

Service realy nice

4
Service and talking so nice I always choose natwest Reviewed on: 4th March 2021

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