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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,053 reviews, last reviewed 30th Oct 2025
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Questions related to foreign countries are beyond Cora. Cora is unable to provide straightforward answers to any questions relating to account holders moving abroad. For example: A) I am moving abroad, what... Read more Reviewed on: 30th October 2025
Mike Taylor's avatar
Mike Taylor

About this product

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NatWest Group - Cora Digital Assistant reviews (6053)

Instant problem solving

5
I had a quick question related to paying in a cheque with visiting a branch during COVID lockdown and Cora sorted it for me within seconds. Excellent service. Reviewed on: 4th March 2021

Was very fast and easy :)

5
Had a question that I was struggling to find an answer to on the app and once I asked for a little help i got it in no time! Reviewed on: 4th March 2021

Amazing

5
Very quick, informative and helpful Reviewed on: 4th March 2021

Fast and clear response.

5
Will not normally interact with robotic response systems, but this is the exception. Reviewed on: 4th March 2021

Quick Response

5
Quick and fast response whenever required. Reviewed on: 4th March 2021

Fingertips sophistication

5
Simple to use yet delivers a sophisticated service Reviewed on: 4th March 2021

Very helpful and professional

5
Very good service , very friendly and helpful Reviewed on: 4th March 2021

Efficient and friendly

5
I am not go with computers being 75 l am having lessons at the local library but they have stopped during Lockdown so l am grateful for Cora's help Reviewed on: 4th March 2021

Really Useful

5
Sometimes I find that doing online banking can be rather complicated - I know if I ask Cora, she will help me. Reviewed on: 4th March 2021

Always easy to use!

5
I am a very satisfied RBS customer and always find I get help easily without issue or delay Reviewed on: 4th March 2021

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