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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Fantastic

5
Fantastic service and very helpful Reviewed on: 4th March 2021
Darren Holden's avatar
Darren Holden

Very helpful

5
You can get in touch with the Royal Bank of Scotland very easy and the team is very helpful. Reviewed on: 4th March 2021
Maria's avatar
Maria

Ease of use

5
Easy to use.. quick intelligent help with no nonsense answers Reviewed on: 4th March 2021
Peter Mckenna's avatar
Peter Mckenna

Tells you what you need to to know

5
Easy to “talk” to, answered the question I asked, told me exactly where to go and what to do. Brilliant and so easy. Reviewed on: 4th March 2021
Beverlea Ventress's avatar
Beverlea Ventress

Digital banking help

5
I was given help and my problem was solved fast and effectively Reviewed on: 4th March 2021
Stephanie Boult's avatar
Stephanie Boult

Instant problem solving

5
I had a quick question related to paying in a cheque with visiting a branch during COVID lockdown and Cora sorted it for me within seconds. Excellent service. Reviewed on: 4th March 2021
Chris Ebbage's avatar
Chris Ebbage

Was very fast and easy :)

5
Had a question that I was struggling to find an answer to on the app and once I asked for a little help i got it in no time! Reviewed on: 4th March 2021
alexoposhnya1@gmail.com's avatar
[email protected]

Amazing

5
Very quick, informative and helpful Reviewed on: 4th March 2021
Andy Thomas's avatar
Andy Thomas

Fast and clear response.

5
Will not normally interact with robotic response systems, but this is the exception. Reviewed on: 4th March 2021
Tyrone Mckinney's avatar
Tyrone Mckinney

Quick Response

5
Quick and fast response whenever required. Reviewed on: 4th March 2021
Pramod Mahawar's avatar
Pramod Mahawar

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