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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,053 reviews, last reviewed 30th Oct 2025
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Questions related to foreign countries are beyond Cora. Cora is unable to provide straightforward answers to any questions relating to account holders moving abroad. For example: A) I am moving abroad, what... Read more Reviewed on: 30th October 2025
Mike Taylor's avatar
Mike Taylor

About this product

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NatWest Group - Cora Digital Assistant reviews (6053)

Excellent service

5
So simple to use and very quick and efficient Reviewed on: 4th March 2021

excellent communications

5
time on chat was very limited as questions were well thought out and needed little time online Reviewed on: 4th March 2021

Cora, an innovative and helpful assistant!

5
I have used Cora a few times and she is always efficient, clear and helpful Reviewed on: 4th March 2021

Fast and knowledgeable

5
Had a query which was answered very quickly with guidance and links relating to my query. Experienced no issues. Happy with result Reviewed on: 4th March 2021

Efficient

5
Very quick and efficient way to handle simple tasks. Reviewed on: 4th March 2021

Fantastic

5
Fantastic service and very helpful Reviewed on: 4th March 2021

Very helpful

5
You can get in touch with the Royal Bank of Scotland very easy and the team is very helpful. Reviewed on: 4th March 2021

Ease of use

5
Easy to use.. quick intelligent help with no nonsense answers Reviewed on: 4th March 2021

Tells you what you need to to know

5
Easy to “talk” to, answered the question I asked, told me exactly where to go and what to do. Brilliant and so easy. Reviewed on: 4th March 2021

Digital banking help

5
I was given help and my problem was solved fast and effectively Reviewed on: 4th March 2021

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