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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6051 reviews)

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4.59

Based on 6,051 reviews, last reviewed 17th Sep 2025

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Possibly the wordt customer service in the industry? Complete waste of time- very poor customer service made only worse by the useless "Cora" . All contact avenues seem to be pushing towards their bankin... Read more Reviewed on: 17th September 2025

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6051)

Cora, an innovative and helpful assistant!

I have used Cora a few times and she is always efficient, clear and helpful Reviewed on: 4th March 2021

Fast and knowledgeable

Had a query which was answered very quickly with guidance and links relating to my query. Experienced no issues. Happy with result Reviewed on: 4th March 2021

Efficient

Very quick and efficient way to handle simple tasks. Reviewed on: 4th March 2021

Fantastic

Fantastic service and very helpful Reviewed on: 4th March 2021

Very helpful

You can get in touch with the Royal Bank of Scotland very easy and the team is very helpful. Reviewed on: 4th March 2021

Ease of use

Easy to use.. quick intelligent help with no nonsense answers Reviewed on: 4th March 2021

Tells you what you need to to know

Easy to “talk” to, answered the question I asked, told me exactly where to go and what to do. Brilliant and so easy. Reviewed on: 4th March 2021

Digital banking help

I was given help and my problem was solved fast and effectively Reviewed on: 4th March 2021

Instant problem solving

I had a quick question related to paying in a cheque with visiting a branch during COVID lockdown and Cora sorted it for me within seconds. Excellent service. Reviewed on: 4th March 2021

Was very fast and easy :)

Had a question that I was struggling to find an answer to on the app and once I asked for a little help i got it in no time! Reviewed on: 4th March 2021

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NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6051)

Cora, an innovative and helpful assistant!

Fast and knowledgeable

Efficient

Fantastic

Very helpful

Ease of use

Tells you what you need to to know

Digital banking help

Instant problem solving

Was very fast and easy :)

Review NatWest Group - Cora: Digital Assistant now

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