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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

It was very easy to change my address

5
I thought this would take me hours sorting out. However, it was just few seconds via chat Reviewed on: 4th March 2021
Bfpm Church's avatar
Bfpm Church

Brilliant and speedy service...it simply WORKS

5
Address changed needed...it is a simple quick and efficient service..Thanks Reviewed on: 4th March 2021
Neil Hobson's avatar
Neil Hobson

Quick succinct response

4
Fast response to my query. Signposted to the place to help me resolve my enquiry. Reviewed on: 4th March 2021
Kate's avatar
Kate

Amazing service really helpful

5
It's really easy to use and very very quick Reviewed on: 4th March 2021
John's avatar
John

Very helpful

5
I understood what was said and made it easy for me to follow Reviewed on: 4th March 2021
Diane King's avatar
Diane King

Easy to manage whit interactive chat

5
I had to change some some details and was so easy to do everything on-line Reviewed on: 4th March 2021
Marlene Dos Reis's avatar
Marlene Dos Reis

Best service

5
I always get the answers to my questions in no time Reviewed on: 4th March 2021
lahoucinealouah@hotmail.com's avatar
[email protected]

Very Prompt and efficient

5
Wanted to notify change of address, she asked few questions and sent link to form Reviewed on: 4th March 2021
Marilyn's avatar
Marilyn

Excellent service

5
So simple to use and very quick and efficient Reviewed on: 4th March 2021
Peter Bainbridge's avatar
Peter Bainbridge

excellent communications

5
time on chat was very limited as questions were well thought out and needed little time online Reviewed on: 4th March 2021
Eddy's avatar
Eddy

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