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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6062)

good service

4
good service. the staff have always been very helpful Reviewed on: 4th March 2021

It was very easy to change my address

5
I thought this would take me hours sorting out. However, it was just few seconds via chat Reviewed on: 4th March 2021

Brilliant and speedy service...it simply WORKS

5
Address changed needed...it is a simple quick and efficient service..Thanks Reviewed on: 4th March 2021

Quick succinct response

4
Fast response to my query. Signposted to the place to help me resolve my enquiry. Reviewed on: 4th March 2021

Amazing service really helpful

5
It's really easy to use and very very quick Reviewed on: 4th March 2021

Very helpful

5
I understood what was said and made it easy for me to follow Reviewed on: 4th March 2021

Easy to manage whit interactive chat

5
I had to change some some details and was so easy to do everything on-line Reviewed on: 4th March 2021

Best service

5
I always get the answers to my questions in no time Reviewed on: 4th March 2021

Very Prompt and efficient

5
Wanted to notify change of address, she asked few questions and sent link to form Reviewed on: 4th March 2021

Excellent service

5
So simple to use and very quick and efficient Reviewed on: 4th March 2021

Review NatWest Group - Cora: Digital assistant now

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