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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6062)

Quick response from cora and very clear

5
Was prepared with any answer to my question Reviewed on: 5th March 2021
Claudiu's avatar
Claudiu

Clear and Precise

5
The information that I received was excellent. Everything was so clear and precise Reviewed on: 5th March 2021
ksalmon99@hotmail.com's avatar
[email protected]

easy to use

5
Very quick and easy to use. Good security Reviewed on: 5th March 2021
Deborah's avatar
Deborah

Great service

5
Easy to use & fast replies, solved my problem. Reviewed on: 5th March 2021
Janette's avatar
Janette

Loan Payment

5
I was having difficulty in making a new payment on my account and Cora helped me understand what i needed to do which was very helpful. Thank you Reviewed on: 5th March 2021
Philippa Hezzell's avatar
Philippa Hezzell

Excellent addition.

5
Easy to use. Efficient, concise and effective response to my query, allayed my fears, informed me ab the current situation and further actions that might be required. This is how ai/virtual assistants should be, others should take note! Reviewed on: 5th March 2021
J's avatar
J

Detailed and very quick responce

5
Cora responce quick and so reasonable very detailed im so happy to nominate her. Reviewed on: 5th March 2021
teresa's avatar
teresa

Instant response

5
Very fast answering of any questions to get the job done Reviewed on: 5th March 2021
clairerenner@hotmail.com's avatar
[email protected]

Quick n' easy

5
I wanted to reactivate my ISA and it was very quick and easy. The digital assistant was straight forward and to the point with the questions and knew exactly where I was going with my request with minimal input from me Reviewed on: 5th March 2021
Demetrios Brewster's avatar
Demetrios Brewster

.

5
Cora helps you to understand for concern or issues and also gives you advice on what to do to solve the problem as well as where or how you can get extra help if needed. Reviewed on: 5th March 2021
Keith govera's avatar
Keith govera

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