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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6061 reviews)

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4.59

Based on 6,061 reviews, last reviewed 17th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6061)

Clear and Precise

The information that I received was excellent. Everything was so clear and precise Reviewed on: 5th March 2021

easy to use

Very quick and easy to use. Good security Reviewed on: 5th March 2021

Great service

Easy to use & fast replies, solved my problem. Reviewed on: 5th March 2021

Loan Payment

I was having difficulty in making a new payment on my account and Cora helped me understand what i needed to do which was very helpful. Thank you Reviewed on: 5th March 2021

Excellent addition.

Easy to use. Efficient, concise and effective response to my query, allayed my fears, informed me ab the current situation and further actions that might be required. This is how ai/virtual assistants should be, others should take note! Reviewed on: 5th March 2021

Detailed and very quick responce

Cora responce quick and so reasonable very detailed im so happy to nominate her. Reviewed on: 5th March 2021

Instant response

Very fast answering of any questions to get the job done Reviewed on: 5th March 2021

Quick n' easy

I wanted to reactivate my ISA and it was very quick and easy. The digital assistant was straight forward and to the point with the questions and knew exactly where I was going with my request with minimal input from me Reviewed on: 5th March 2021

.

Cora helps you to understand for concern or issues and also gives you advice on what to do to solve the problem as well as where or how you can get extra help if needed. Reviewed on: 5th March 2021

good service

good service. the staff have always been very helpful Reviewed on: 4th March 2021

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NatWest Group - Cora: Digital Assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6061)

Clear and Precise

easy to use

Great service

Loan Payment

Excellent addition.

Detailed and very quick responce

Instant response

Quick n' easy

.

good service

Review NatWest Group - Cora: Digital Assistant now

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