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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,050 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Useless. Useless. Cannot answer basic questions and keeps on repeating same options. Terrible waste of time. Reviewed on: 4th September 2025
Elizabeth S's avatar
Elizabeth S

About this product

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NatWest Group - Cora Digital Assistant reviews (6050)

Brilliant and speedy service...it simply WORKS

5
Address changed needed...it is a simple quick and efficient service..Thanks Reviewed on: 4th March 2021

Quick succinct response

4
Fast response to my query. Signposted to the place to help me resolve my enquiry. Reviewed on: 4th March 2021

Amazing service really helpful

5
It's really easy to use and very very quick Reviewed on: 4th March 2021

Very helpful

5
I understood what was said and made it easy for me to follow Reviewed on: 4th March 2021

Easy to manage whit interactive chat

5
I had to change some some details and was so easy to do everything on-line Reviewed on: 4th March 2021

Best service

5
I always get the answers to my questions in no time Reviewed on: 4th March 2021

Very Prompt and efficient

5
Wanted to notify change of address, she asked few questions and sent link to form Reviewed on: 4th March 2021

Excellent service

5
So simple to use and very quick and efficient Reviewed on: 4th March 2021

excellent communications

5
time on chat was very limited as questions were well thought out and needed little time online Reviewed on: 4th March 2021

Cora, an innovative and helpful assistant!

5
I have used Cora a few times and she is always efficient, clear and helpful Reviewed on: 4th March 2021

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