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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,053 reviews, last reviewed 30th Oct 2025
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Questions related to foreign countries are beyond Cora. Cora is unable to provide straightforward answers to any questions relating to account holders moving abroad. For example: A) I am moving abroad, what... Read more Reviewed on: 30th October 2025
Mike Taylor's avatar
Mike Taylor

About this product

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NatWest Group - Cora Digital Assistant reviews (6053)

Quick and easy to use

5
Quick and easy to use. Saved a trip into local branch Reviewed on: 5th March 2021

Quick response from cora and very clear

5
Was prepared with any answer to my question Reviewed on: 5th March 2021

Clear and Precise

5
The information that I received was excellent. Everything was so clear and precise Reviewed on: 5th March 2021

easy to use

5
Very quick and easy to use. Good security Reviewed on: 5th March 2021

Great service

5
Easy to use & fast replies, solved my problem. Reviewed on: 5th March 2021

Loan Payment

5
I was having difficulty in making a new payment on my account and Cora helped me understand what i needed to do which was very helpful. Thank you Reviewed on: 5th March 2021

Excellent addition.

5
Easy to use. Efficient, concise and effective response to my query, allayed my fears, informed me ab the current situation and further actions that might be required. This is how ai/virtual assistants should be, others should take note! Reviewed on: 5th March 2021

Detailed and very quick responce

5
Cora responce quick and so reasonable very detailed im so happy to nominate her. Reviewed on: 5th March 2021

Instant response

5
Very fast answering of any questions to get the job done Reviewed on: 5th March 2021

Quick n' easy

5
I wanted to reactivate my ISA and it was very quick and easy. The digital assistant was straight forward and to the point with the questions and knew exactly where I was going with my request with minimal input from me Reviewed on: 5th March 2021

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