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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Extremely helpful

5
Cora gave me the steps I needed to complete a transaction. Reviewed on: 5th March 2021

Helpful Cora

5
Always there, always helpful, very fast too. Reviewed on: 5th March 2021

Issue resolved

5
Cora was very helpful today helping me Reviewed on: 5th March 2021

ease of use

5
it is very easy to use the new banking setups. It is very secure and useful. Reviewed on: 5th March 2021

Very helpful

5
Customer friendly and has answered my queries. Reviewed on: 5th March 2021

very quick and efficient

5
dealt with my query quickly and was happy with the service Reviewed on: 5th March 2021

Excellent Service

5
Was easy and quick to answer questions Reviewed on: 5th March 2021

Very quick

5
very quick and easy to use service online Reviewed on: 5th March 2021

Quick and easy to use

5
Quick and easy to use. Saved a trip into local branch Reviewed on: 5th March 2021

Quick response from cora and very clear

5
Was prepared with any answer to my question Reviewed on: 5th March 2021

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