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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Awesome

5
Great app and the banking systems fantastic. I feel very secured Reviewed on: 5th March 2021

Efficiency and speed

4
I lost my debit card. It only took a minute or so to order a new one. Reviewed on: 5th March 2021

Customer satisfaction

5
This is system is really helpful to customer who needs urgent help. Quick and easy. Reviewed on: 5th March 2021

Cora - brilliant digital assistant

5
Cora dealt with my query thoroughly, quickly and efficiently - guiding me through every step to achieve my goal. Reviewed on: 5th March 2021

Brilliant 10/10

5
10/10 brilliant flawless awesome Reviewed on: 5th March 2021

Brilliant

5
A very clear and quick response to my queries Reviewed on: 5th March 2021

Cora online help

5
Quick, easy and convenient way to resolve banking queries. Reviewed on: 5th March 2021

Best Digital Assistant I use

5
Cora is impressive, I can always do what I need to quickly and with ease Reviewed on: 5th March 2021

Easy access to answers, not for everyone however

5
I am used to using this equipment, but as I get older I wonder how easy it will be, face recognition would be good for the future. All these different pass words! Reviewed on: 5th March 2021

Question- how to order a card reader

5
Cora was very helpful. She answered my questions and the video was also very helpful. Reviewed on: 5th March 2021

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