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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6062)

Outstanding

5
Quick and efficient fast and professional and easy to use Reviewed on: 5th March 2021

Very easy

5
Was very fast and easy to use, and all questions answered Reviewed on: 5th March 2021

Online assistant

5
Fast and easy Not too difficult to use and answered query swiftly Reviewed on: 5th March 2021

A good app

4
A good app which saved me a lot of time managing my money Reviewed on: 5th March 2021

Easy to navigate website and easily accessed advice available.

5
I wanted to know if I was able to pay cheques into my account online from home and just needed confirmation that I needed to go into my local branch. Reviewed on: 5th March 2021

Very helpful & quick

5
Clear & simple answers Very helpful easy to understand Reviewed on: 5th March 2021

Easy online chat experience

5
Made contact to change my address rather than phoning and waiting, only took 5 mins. Good service Reviewed on: 5th March 2021

No Nonsense

5
Rapid response to enquiry, set out in logical format but without being in any way 'stuffy.' Reviewed on: 5th March 2021

HAPPY WITH THE SERVICE

5
HAPPY WITH THIS SERVICE, FAST AND GOOD Reviewed on: 5th March 2021

Very handy to be able to get intouch at any time Thankyou

5
I feel as if I have the best done for me and that takes a load of my shoulders many Thanks Reviewed on: 5th March 2021

Review NatWest Group - Cora: Digital assistant now

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