Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Very easy

5
Was very fast and easy to use, and all questions answered Reviewed on: 5th March 2021

Online assistant

5
Fast and easy Not too difficult to use and answered query swiftly Reviewed on: 5th March 2021

A good app

4
A good app which saved me a lot of time managing my money Reviewed on: 5th March 2021

Easy to navigate website and easily accessed advice available.

5
I wanted to know if I was able to pay cheques into my account online from home and just needed confirmation that I needed to go into my local branch. Reviewed on: 5th March 2021

Very helpful & quick

5
Clear & simple answers Very helpful easy to understand Reviewed on: 5th March 2021

Easy online chat experience

5
Made contact to change my address rather than phoning and waiting, only took 5 mins. Good service Reviewed on: 5th March 2021

No Nonsense

5
Rapid response to enquiry, set out in logical format but without being in any way 'stuffy.' Reviewed on: 5th March 2021

HAPPY WITH THE SERVICE

5
HAPPY WITH THIS SERVICE, FAST AND GOOD Reviewed on: 5th March 2021

Very handy to be able to get intouch at any time Thankyou

5
I feel as if I have the best done for me and that takes a load of my shoulders many Thanks Reviewed on: 5th March 2021

Excellent!

5
Cora is very useful, she answered my query in great detail. I would not hesitate to use CORA again. Reviewed on: 5th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs