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Sam M

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Review of the NatWest Group - Cora, Digital Assistant:

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Easy to do business with

I’ve used Cora for a few tasks throughout lockdown, from sorting lost debit cards, renewing a faulty card reader and sussing international payments. Responses have been helpful and more lined up that with other organisations I do business with through AI/digital assistants - a good balance between being able to sort at source and when not, a human is brought in in a simple and swift way to help. Reviewed on: 26th February 2021

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