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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6037 reviews)

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4.53

Based on 6,037 reviews, last reviewed 22nd Nov 2024

No new 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Stick to calling, far better. I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgag... Read more Reviewed on: 22nd November 2024

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6037)

Cora often missing unavailable

Works well - but quite often Cora is absent (both on mb Ap and laptop). Reviewed on: 3rd April 2023

Poor service

20 people in queue at bank .all working people keeping bank in business and payingCEO millions Reviewed on: 3rd April 2023

Great staff

Customer service very helpful and understanding Reviewed on: 3rd April 2023

Review for Cara, thr digital assistant

Sometimes it's a long wait to be replied to then left without answer sought. Reviewed on: 3rd April 2023

Goood

Service is good helpful I’m a new customer and I find it easy to access and it’s available to use 24/7 which is what I need Reviewed on: 3rd April 2023

Easy as 1-2-3

Very helpful and super experienced in mortgage matter got great advice …oh and friendly too Reviewed on: 3rd April 2023

Good

My experience was Good great excellent amazing Reviewed on: 3rd April 2023

No response no answers

As a brand new customer I was left for 20 minutes with no response. Hardly a good service. Reviewed on: 3rd April 2023

The worst system I ever used

Wastes my time by giving ebdless irrelevant option. A world run by robots like this is truly a nightmare Reviewed on: 3rd April 2023

very helpful all the time

Cora - to sim this up in a few word cora has been better helping then a proper human being, i’ve learned how to use the app a lot better Reviewed on: 3rd April 2023

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

600% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6037)

Cora often missing unavailable

Poor service

Great staff

Review for Cara, thr digital assistant

Goood

Easy as 1-2-3

Good

No response no answers

The worst system I ever used

very helpful all the time

Review NatWest Group - Cora: Digital Assistant now

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