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NatWest Group - Cora: Digital Assistant reviews

4.53
Based on 6,037 reviews, last reviewed 22nd Nov 2024
No new 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Stick to calling, far better. I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgag... Read more Reviewed on: 22nd November 2024
Jason P's avatar
Jason P

About this product

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NatWest Group - Cora Digital Assistant reviews (6037)

Cora

5
Cora has been really helpful everytime I’ve used the online digital assistant Reviewed on: 3rd April 2023

You are so grateful that

5
Helensburgh train sit man was nice to me and a weird man was talking you look beautiful and you have pretty eyes and a man want me Reviewed on: 3rd April 2023

Useless

1
Not helpful, just hopeless and frustrating. I need to speak to a human being. Reviewed on: 3rd April 2023

Excelent service

5
Quick answers And excelent service … Reviewed on: 3rd April 2023

No connection to your responsible staff. I had No answer

1
She said that somone will help me but nobody answered to me. What a waisting time! Reviewed on: 3rd April 2023

utter rubbish

1
the worst chat bot ever created. If this won an award it must be the award for wasting people's time Reviewed on: 3rd April 2023

Innovative and speedy

4
Cora saves time and the need to call the bank if I have an issue. Reviewed on: 3rd April 2023

good bot

5
good bot, interactive and easy to use. Reviewed on: 3rd April 2023

Always works

5
I always find Cora works and finds answers to all my questions Reviewed on: 3rd April 2023

Forget it

1
Unless you want a chat with a limited vocabulary forget it. If you need to do something urgent Cora is just a time wasting obstacle Reviewed on: 3rd April 2023

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