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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6037 reviews)

View other NatWest Group - Cora products

4.54

Based on 6,037 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024

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About this product

NatWest Group - Cora Digital Assistant reviews (6037)

Review of the NatWest Group - Cora, Digital Assistant:

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⁰00000000ppppppppp000000000000000000000000000 Reviewed on: 20th March 2023

Forget it

Unless you want a chat with a limited vocabulary forget it. If you need to do something urgent Cora is just a time wasting obstacle Reviewed on: 3rd April 2023

Cora often missing unavailable

Works well - but quite often Cora is absent (both on mb Ap and laptop). Reviewed on: 3rd April 2023

Poor service

20 people in queue at bank .all working people keeping bank in business and payingCEO millions Reviewed on: 3rd April 2023

Great staff

Customer service very helpful and understanding Reviewed on: 3rd April 2023

Review for Cara, thr digital assistant

Sometimes it's a long wait to be replied to then left without answer sought. Reviewed on: 3rd April 2023

Goood

Service is good helpful I’m a new customer and I find it easy to access and it’s available to use 24/7 which is what I need Reviewed on: 3rd April 2023