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NatWest Group - Cora: Digital Assistant reviews

4.57
Based on 6,039 reviews, last reviewed 24th Feb 2025
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025
John S's avatar
John S

About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

5
EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

unhelpful, rude, frustrating and repetitive

1
cora is a nightmare. pleas just use human beings like we have been doing since the dawn of humanity. have a nice day Reviewed on: 30th March 2023

Your service is our guarantee and we strongly support you.

5
Hello, Cora, because I can't download the APP, I can't see my fund status. Can you check my fund for me? Thank you. Reviewed on: 30th March 2023

very nice

5
cora is a very nice person to me Reviewed on: 30th March 2023

impossible to find or progress

1
Wanted answers re switching. No way forward using Cora' Not able to make contact with human. Today cannot even find Cora Reviewed on: 30th March 2023

Useless

1
Anyone who rates Cora higher than 1 star must know something I don't Reviewed on: 30th March 2023

Silly cora

1
SHE didn’t fix the game and it still doesn’t work please sort Cora out Reviewed on: 30th March 2023

Never

1
The system is over automated and is not able to help with general enquired. Change address/order new card. What happened to customer service?? Reviewed on: 30th March 2023

Great

5
Best service you can get best bank Reviewed on: 30th March 2023

Cora

4
The chat is good and they do help Reviewed on: 30th March 2023

Responds accurately to questions with real support on hand

5
I have been able to get quick accurate answers linking from Cora to a real Natwest support person quickly and swiftly. It's great to have confidence in this 24/7 support. Reviewed on: 30th March 2023
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