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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.57
Based on 6,039 reviews, last reviewed 24th Feb 2025
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025
John S's avatar
John S
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About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

5
EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023
Mark wilde 's avatar
Mark wilde

Awful

1
Bleats useless sales information at you dosent listen cant understand simple requests, any plant life would display more intelligence. Reviewed on: 29th March 2023
William's avatar
William

Rubbish

1
Waste of time you may as well talk to a brick wall you would get more sense. Reviewed on: 29th March 2023
G JONES's avatar
G JONES

Easy to use

5
Very easy to use and naviigate and also very intuitive AI. Reviewed on: 29th March 2023
Derek Snape's avatar
Derek Snape

Setting up a new account

3
I have checked my email, I am still waiting for review. Please email and contact me for further details. Many thanks Reviewed on: 29th March 2023
Hing Fai Lo's avatar
Hing Fai Lo

Easy to use

4
Cora helped me to reach my answer quickly and efficiently Reviewed on: 29th March 2023
Aasiyah. S's avatar
Aasiyah. S

Excellent Customer Service

4
Was able to get the help I needed Reviewed on: 29th March 2023
Lizzie Smith's avatar
Lizzie Smith

Cora Sometimes

3
Required to connect thru Cora for support but was not in the bottom right as directed, only became available after starting to LOGIN. Reviewed on: 29th March 2023
RabC's avatar
RabC

Consistency

4
Provides me with the information needed Reviewed on: 29th March 2023
Glody Joseph's avatar
Glody Joseph

RBS/Cora helped me through bereavement

5
I’m a customer of RBS as was my late father. I used Cora often during the phases where I needed guidance on how to close my dads bank accounts. Cora and the team at St John’s , Edinburgh made the process so smooth and as quick as possible. Reviewed on: 29th March 2023
KT's avatar
KT

Super helpful

5
Cora is just such an amazing and quick easy tool to use to get help and advice! Well done natwest Reviewed on: 29th March 2023
Courtney massey's avatar
Courtney massey
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