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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6039 reviews)

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4.58

Based on 6,039 reviews, last reviewed 24th Feb 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025

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NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

Awful

I am trying to set up a Natwest account which is increasingly becoming infuriating. The documents that you are asking me to provide do not make sense, I cannot get through to anyone to assist and my documents have been rejected after being told they were sufficient. If its this hard to set up a basic account how is it going to be when I have an actual issue Reviewed on: 29th March 2023

Takes a long time and doesn't solve the problem

Asks the same questions over and over again. Doesn't understand simple questions. Says it will pass you through to someone who can help - then tells you there is nobody available ! Just takes a long time without achieving a result. Reviewed on: 29th March 2023