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NatWest Group - Cora: Digital Assistant reviews

4.58
Based on 6,039 reviews, last reviewed 24th Feb 2025
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025
John S's avatar
John S

About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

5
EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

Cora really helps

5
I chat with Cora anytime I need help with online banking & receive the correct results everytime Reviewed on: 28th March 2023

Relaxing Banking mobile, banking with NatWest, is relaxing, safe and understandable

5
My mobile banking lets me know where my money is and helps me feel safe. Thanks to Natwest Reviewed on: 28th March 2023

Great customer service

5
Cora is an efficient way to get answers fast before having to call Natwest customer service. Cora can communicate and understand issues using automated response which the service user must select the most accurate one from a list. Sometimes an issue is more complex, and cannot be simplified in to a set answer. However, it is still an amazing tool available on the website. Reviewed on: 28th March 2023

Fantastic thank you-X

5
The only thing that I can say is fantastic thanx Reviewed on: 28th March 2023

Easy to use

5
Very useful service easily navigated. Reviewed on: 28th March 2023

Easy to used

5
It is a effecent to used and manages the money propley Reviewed on: 28th March 2023

Goid

5
Fantastic bank app until it goes down Reviewed on: 28th March 2023

Efficient,easy to use,very clear

5
Always find this easy to use,very clear and does exactly what you want it to Reviewed on: 27th March 2023

Excellent and reliable

5
Always helpful and reliable. Straight to the point and provide answers in seconds. Reviewed on: 27th March 2023

Extremely helpful

5
Very easy to use and very quick at supplying the information i require. Absolutely superb Reviewed on: 27th March 2023
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