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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6039 reviews)

View other NatWest Group - Cora products

4.58

Based on 6,039 reviews, last reviewed 24th Feb 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

The service is excellent

When I ask any questions the advice I get is excellent service thank you Reviewed on: 27th March 2023

always available

Accurate information and verification for your current banking and saving requirements. Easy to access and readily available at any time of the day or night. Reviewed on: 27th March 2023

HOPELESS CHAT LINE

I HAVE YET TO HAVE EVER GOT A SENSIBLE ANSWER FROM "CORA" Reviewed on: 27th March 2023

Customer satisfaction

Hi it's been great time with natwest best service provider reply in seconds 100% 7/24 Reviewed on: 27th March 2023

Excellent response from Cora

Fast response to most questions, very impressed, various options brought to my attention when discussing upgrading account Reviewed on: 27th March 2023

Good job

I don't now what im must to say. Reviewed on: 27th March 2023

Good customer experience!

Excellent customer service and great UI on the app and website. Reviewed on: 27th March 2023

very stupid

very stupid tell nothing google can not do Reviewed on: 27th March 2023

Wonderful services

It is wonderful services as a person unavailable a Cora can help it's customers. Reviewed on: 27th March 2023

Very cool tech

Love the cora function on Natwest banking. 9 times out of 10 she has the answer to my query. All without having to wait on a call for a representative. You get the answer straight away. She's very helpful and her answers are always relating to what you have actually asked. Unlike some other chat bots! Excellent way to make banking current with the times but also stress free. Reviewed on: 27th March 2023