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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
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1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Cora the explorer!

5
Cora is very intelligent and answered my query quickly without having to hold on a call for an advisor! Reviewed on: 29th March 2023
Emma Fava's avatar
Emma Fava

Excellent service

5
Excellent service when you call and the staff are friendly. Reviewed on: 29th March 2023
Anne Linley's avatar
Anne Linley

Verification

5
Account verification and please helpe Reviewed on: 29th March 2023
Natalija 's avatar
Natalija

Super Helpful!

5
Always there when I need it and I get fast, accurate answers which is really important when it comes to my money. Reviewed on: 29th March 2023
Rachel's avatar
Rachel

I have tried and I get good assistance from security and service that is coming from experience I get

5
Good service in time they look always what costumer needed and lovely trying to help Reviewed on: 29th March 2023
shafeeg nassr's avatar
shafeeg nassr

Cora is the best digital assistant!

5
Cora is the best digital assistant I have ever dealt with. It’s always very helpful and answers queries spot on! Reviewed on: 28th March 2023
Sonya A.'s avatar
Sonya A.

Amazing!

5
After taking out the switching offer I had credited my account with £1250 which was the minimum payment to meet the £200 switching offer cora was so helpful and easy to use and out of hours service so great to have that option working all week during 9-5 hours it's hard to speak to someone during the evening. I will be coming back when I have another query. Thank you cora Reviewed on: 28th March 2023
Deanna's avatar
Deanna

Fantastic service

5
Cara helps no matter what it is you need Reviewed on: 28th March 2023
Jamie Bruckshaw's avatar
Jamie Bruckshaw

Cora's the best!

5
Every time I had a problem to solve Cora was the best! Reviewed on: 28th March 2023
Daniela's avatar
Daniela

I don't no. At the moment star

2
Struggling to set up account .Don't. Understand what else you need .Our names Post code ext .Who we are . and we want to switch to NatWest Reviewed on: 28th March 2023
Dianne Rebecca Cunliffe's avatar
Dianne Rebecca Cunliffe

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