Write a review

Newsletter

Go to business site

NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.90 (6063 reviews)

View other NatWest Group - Cora products

3.90

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Good

NatWest is good because I like NatWest Reviewed on: 25th March 2023

The service and advice is good

I have no problems when using the service. Reviewed on: 25th March 2023

Great

Really really really really really Reviewed on: 25th March 2023

Not useful at all.

Royal Bank of Scotland let down customers. Cora is present as a tool to help people but ut's completely useless. The bank should hire agents (human beings), not robots. They cannot replace people. Cora did not help. Reviewed on: 25th March 2023

Cora would not answer

While trying to get an answer to a question Cora would not answer and when I asked a question there was no reply Reviewed on: 25th March 2023

Fast and easy

Fast and easy service to help with any of my needs Reviewed on: 25th March 2023

Well done NatWest

Quick easy and helpful! Better than the rest out there! Reviewed on: 25th March 2023

Always a good service.

Branch in Reading Oracle has given us excellent advice. Reviewed on: 25th March 2023

Supa cora

Needed my pass code, coral helped me with this no problem Reviewed on: 25th March 2023

Wanderful cora

everything is too explanatory......... Reviewed on: 24th March 2023

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

App (discontinued)
from Yolt (inactive) 4.85 from 607 reviews
Real time receipts
from Flux 4.77 from 98 reviews
Financielle App
from Financielle App 4.17 from 5 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

Good

The service and advice is good

Great

Not useful at all.

Cora would not answer

Fast and easy

Well done NatWest

Always a good service.

Supa cora

Wanderful cora

Review NatWest Group - Cora: Digital assistant now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024