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NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Dont got unique idenfication number

3
Its been more than 24 hours i dont got my identification number and nit recived welcome mail and my documents veification is completed Reviewed on: 26th March 2023

Cora

5
Cora is good the only thing it needs to be a bit faster and more understanding dialogs that what people trying to ask Reviewed on: 26th March 2023

Amazing

5
I love it the chance to win a thousand pounds is amazing it would be a really nice surprise Reviewed on: 26th March 2023

Simple and easy to use

5
using this service was seamless and very easy to use. i would recommend to anyone. Reviewed on: 26th March 2023

Alline

5
No have experience.. fist time in the bank Reviewed on: 26th March 2023

Best Chat bot

5
Im impressed with the reponse in this chat bot Reviewed on: 26th March 2023

Clear and easy to use

4
Found the app clear and easy to use. Which is very important when you are in a rush and busy. Reviewed on: 26th March 2023

Hellow Cora? How are you I am andrew?

5
Are you okay? How can I assist you?? Please let me know?? Reviewed on: 26th March 2023

Good

5
NatWest is good because I like NatWest Reviewed on: 25th March 2023

The service and advice is good

5
I have no problems when using the service. Reviewed on: 25th March 2023

Review NatWest Group - Cora: Digital assistant now

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