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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Most helpful digital assistant !!

5
Most helpful and easy digital assistant to use and cora always answers my questions. Reviewed on: 26th March 2023
Orla Wilkinson's avatar
Orla Wilkinson

I wish I moved sooner

5
I moved to NatWest recently and have been so impressed with everything so far but especially the app. It’s so easy to use and has everything and more that you could want from a banking app. The chat is also helpful for me, with working 9-5 there’s little time to spend on the phone or to sit on a live chat. With Cora you can send your message, someone will get back to you and you can go back again at your convenience! I’ve recommended to others already. Reviewed on: 26th March 2023
Katie's avatar
Katie

Dont got unique idenfication number

3
Its been more than 24 hours i dont got my identification number and nit recived welcome mail and my documents veification is completed Reviewed on: 26th March 2023
Vicky's avatar
Vicky

Cora

5
Cora is good the only thing it needs to be a bit faster and more understanding dialogs that what people trying to ask Reviewed on: 26th March 2023
Kazem Penash's avatar
Kazem Penash

Amazing

5
I love it the chance to win a thousand pounds is amazing it would be a really nice surprise Reviewed on: 26th March 2023
Baz's avatar
Baz

Simple and easy to use

5
using this service was seamless and very easy to use. i would recommend to anyone. Reviewed on: 26th March 2023
Archie Reid's avatar
Archie Reid

Alline

5
No have experience.. fist time in the bank Reviewed on: 26th March 2023
Ana Carolina's avatar
Ana Carolina

Best Chat bot

5
Im impressed with the reponse in this chat bot Reviewed on: 26th March 2023
Hari prasad's avatar
Hari prasad

Clear and easy to use

4
Found the app clear and easy to use. Which is very important when you are in a rush and busy. Reviewed on: 26th March 2023
Mohsin's avatar
Mohsin

Hellow Cora? How are you I am andrew?

5
Are you okay? How can I assist you?? Please let me know?? Reviewed on: 26th March 2023
Andrew Havelock's avatar
Andrew Havelock

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