Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.54
Based on 6,037 reviews, last reviewed 17th Dec 2024
No new 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024
Carole R's avatar
Carole R

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6037)

Supa cora

5
Needed my pass code, coral helped me with this no problem Reviewed on: 25th March 2023

Wanderful cora

5
everything is too explanatory......... Reviewed on: 24th March 2023

Lifetime Rewards

5
Lifetime Rewards £202.97 to transfer that money into my other account if that's possible please Reviewed on: 24th March 2023

Good

5
I'm happy thanks s0 much for everything my good days today Reviewed on: 24th March 2023

Fab

4
Fab really great service will definetly recommend Reviewed on: 24th March 2023

Best Digital Assistant

5
Cora is very reliable, easy to use and always provide suitable information and service. Reviewed on: 24th March 2023

Pointless

1
It's just not helping in anyway , I'd get better results banging my head against a wall, who dreams these automated help assistants up and more importantly how much are they paid! Reviewed on: 24th March 2023

Really helpful

5
I think they can offer support with pretty much everything. Reviewed on: 24th March 2023

Amazing Cora service

5
Any questions give immediate and effective responses and very useful info. Amazing service 5 stars Reviewed on: 24th March 2023

Requires Natwest's processes to be perfect which they are not

1
The only time i've used it we got stuck in a loop because it was telling me to do things on the app when i couldn't even access the app because I didn't have some of the details - it would then tell me that there are only "certain ways due to security" that I can get those details but wouldn't tell me what those ways are - all in all very frustrating Reviewed on: 24th March 2023

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs