Write a review

NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6037 reviews)

View other NatWest Group - Cora products

4.54

Based on 6,037 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6037)

Clear and easy to use

Found the app clear and easy to use. Which is very important when you are in a rush and busy. Reviewed on: 26th March 2023

Hellow Cora? How are you I am andrew?

Are you okay? How can I assist you?? Please let me know?? Reviewed on: 26th March 2023

Good

NatWest is good because I like NatWest Reviewed on: 25th March 2023

The service and advice is good

I have no problems when using the service. Reviewed on: 25th March 2023

Great

Really really really really really Reviewed on: 25th March 2023

Not useful at all.

Royal Bank of Scotland let down customers. Cora is present as a tool to help people but ut's completely useless. The bank should hire agents (human beings), not robots. They cannot replace people. Cora did not help. Reviewed on: 25th March 2023

Cora would not answer

While trying to get an answer to a question Cora would not answer and when I asked a question there was no reply Reviewed on: 25th March 2023

Fast and easy

Fast and easy service to help with any of my needs Reviewed on: 25th March 2023

Well done NatWest

Quick easy and helpful! Better than the rest out there! Reviewed on: 25th March 2023

Always a good service.

Branch in Reading Oracle has given us excellent advice. Reviewed on: 25th March 2023

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6037)

Clear and easy to use

Hellow Cora? How are you I am andrew?

Good

The service and advice is good

Great

Not useful at all.

Cora would not answer

Fast and easy

Well done NatWest

Always a good service.

Review NatWest Group - Cora: Digital Assistant now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024