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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Easy to use

5
Very useful service easily navigated. Reviewed on: 28th March 2023
Julie Grimble's avatar
Julie Grimble

Easy to used

5
It is a effecent to used and manages the money propley Reviewed on: 28th March 2023
Inyatulla baig's avatar
Inyatulla baig

Goid

5
Fantastic bank app until it goes down Reviewed on: 28th March 2023
Mark Ackroyd's avatar
Mark Ackroyd

Efficient,easy to use,very clear

5
Always find this easy to use,very clear and does exactly what you want it to Reviewed on: 27th March 2023
Tina Hilpert's avatar
Tina Hilpert

Excellent and reliable

5
Always helpful and reliable. Straight to the point and provide answers in seconds. Reviewed on: 27th March 2023
Oladipo Yusuf 's avatar
Oladipo Yusuf

Extremely helpful

5
Very easy to use and very quick at supplying the information i require. Absolutely superb Reviewed on: 27th March 2023
Dean's avatar
Dean

The service is excellent

5
When I ask any questions the advice I get is excellent service thank you Reviewed on: 27th March 2023
Alan Moss 's avatar
Alan Moss

always available

5
Accurate information and verification for your current banking and saving requirements. Easy to access and readily available at any time of the day or night. Reviewed on: 27th March 2023
terence spence's avatar
terence spence

HOPELESS CHAT LINE

1
I HAVE YET TO HAVE EVER GOT A SENSIBLE ANSWER FROM "CORA" Reviewed on: 27th March 2023
tom smart's avatar
tom smart

Customer satisfaction

5
Hi it's been great time with natwest best service provider reply in seconds 100% 7/24 Reviewed on: 27th March 2023
Shoaib 's avatar
Shoaib

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