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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6039 reviews)

View other NatWest Group - Cora products

4.57

Based on 6,039 reviews, last reviewed 24th Feb 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

Ridiculous System

A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after login would do the job instantly! Reviewed on: 24th February 2025

Helpful virtual assistant

Cora is very helpful and useful, when there isn’t an answer available you are transferred to a team member, very thorough with trying to answer the questions before transferring as well. Reviewed on: 10th April 2023

Good

very nice I am glad that I vote Reviewed on: 10th April 2023

Ineffective process

Computer generated tokenism purporting to be a service. I will abandon my application to open a bank account. Reviewed on: 10th April 2023

i love cora changed my life getting support from a robot as humans can be useless at times

i love cora shes been more usefull then some humans for past 10 years Reviewed on: 10th April 2023

its okay

Doesn't understand everything I say, but it helps. Reviewed on: 10th April 2023

Good

Muito bom., rápido .......,..... Reviewed on: 10th April 2023

Great virtual assistant

But should have more explicit option to talk to a human assistant if stuck. Reviewed on: 10th April 2023

Brilliant

Cora was able to resolve the inquiry today and save me time. Indeed, Cora is real star Reviewed on: 10th April 2023

Cora, my banking buddy

I have used Cora on numerous occasions, to ask questions or make enquiries about my banking options with RBS. Cora is fast and efficient, and invariably points my in the right direction with best advice and invaluable tips. Reviewed on: 10th April 2023

AB South

I thought closing an account would be difficult but you at NatWest made easy Reviewed on: 9th April 2023

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NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

25% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Ridiculous System

Helpful virtual assistant

Good

Ineffective process

i love cora changed my life getting support from a robot as humans can be useless at times

its okay

Good

Great virtual assistant

Brilliant

Cora, my banking buddy

AB South

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