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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
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No new 1 star reviews
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1%
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0%
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5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
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M P
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NatWest Group - Cora Digital Assistant reviews (6049)

Everything safe, easy and clear

5
I definitely Recommended 100% Reviewed on: 11th April 2023
Roksana 's avatar
Roksana

Very helpful

5
Very helpful with all my queries. Did not glitch/error code like other online chats I have been part off Reviewed on: 11th April 2023
Macy's avatar
Macy

It's honestly a great step history

5
This is an amazing feature of the app, it always allows me to fix any banking related issue without hassle. Reviewed on: 11th April 2023
RL Tricky's avatar
RL Tricky

Super helpful

5
It leads you to the right direction. It's efficient and not to time consuming. Reviewed on: 11th April 2023
Ricky Cohen's avatar
Ricky Cohen

Excellent

4
I have lot of doubts while I switched my account to NatWest so I asked help in Cora. It gives me a proper solutions. Reviewed on: 11th April 2023
Brabhu Venkatesh Nagarajan's avatar
Brabhu Venkatesh Nagarajan

Gave me the info I needed

5
Gave me the info I needed and then when I needed to speak to an agent, put me in a queue. Reviewed on: 11th April 2023
Kevin's avatar
Kevin

Inaccessible. Not helpful.

1
I cannot access Cora on any of the pages I have been advised to visit. Instead, I keep getting sent though a loop of vague, unhelpful information which opens the same useless tabs over and over again. I don’t want to read about Cora or take lessons, I just want assess to customer support. Reviewed on: 11th April 2023
G. Minugh's avatar
G. Minugh

Useless

1
No intuitive logic, better off waiting for over an hour on hold for a human idiot Reviewed on: 11th April 2023
Day_Caesar's avatar
Day_Caesar

Cora's ok

5
Cora comes up with the goods when needed easy to use Reviewed on: 11th April 2023
Steph's avatar
Steph

Great service

5
There's always help when you need it Reviewed on: 11th April 2023
Rebecca's avatar
Rebecca

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