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NatWest Group - Cora: Digital Assistant reviews

4.53
Based on 6,037 reviews, last reviewed 22nd Nov 2024
No new 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Stick to calling, far better. I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgag... Read more Reviewed on: 22nd November 2024
Jason P's avatar
Jason P

About this product

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NatWest Group - Cora Digital Assistant reviews (6037)

so intelligence

4
Basically, Cora can answer all the general questions and don't need to ask a agent. Reviewed on: 11th April 2023

Cora

5
Cora is easy to use and so far, has understood everything I have asked Reviewed on: 11th April 2023

Very Helpful

5
Easy to use, common sense responses Reviewed on: 11th April 2023

Easy to use

5
Easy to usehsbbdnjdjjdnfnnfmdmmdnnfn Reviewed on: 11th April 2023

Cara saves me time and provide some information that could help my enquiries

5
10 of 10 for Cara. This innovations has saved me time over and over with some tailored advise and sometimes i don't need to go through to an adviser Reviewed on: 11th April 2023

Fast response

5
Good service and helps with issues Reviewed on: 11th April 2023

Fantastic service

5
I have been a Natwest customer for almost 10 years and I cannot find a fault in them. Cora has been a brilliant service that I am able to access at any time, and has been able to help and support me with my questions. Cora is a very simple and easy way to use with online banking, and helps every time I have a question or query. Natwest are a brilliant bank to be with, and they are very loyal to their customers. Reviewed on: 11th April 2023

Will Definitely Tell friends and family about Cora

5
Had no problems setting up Cora with digital Id and my account so easy to use and do Reviewed on: 11th April 2023

Helpful virtual assistant

5
Cora is very helpful and useful, when there isn’t an answer available you are transferred to a team member, very thorough with trying to answer the questions before transferring as well. Reviewed on: 10th April 2023

Good

5
very nice I am glad that I vote Reviewed on: 10th April 2023

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