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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6041 reviews)

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4.61

Based on 6,041 reviews, last reviewed 17th Mar 2025

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

So bad its a joke - if i'm calling don't tell me how... So bad its a joke - if i'm calling don't tell me how to do in the APP!! Jesus - just let me pay a bill - so frustrating. Slow unresponsive AI, doesn't... Read more Reviewed on: 17th March 2025

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NatWest Group - Cora Digital Assistant reviews (6041)

Fast response

Good service and helps with issues Reviewed on: 11th April 2023

Fantastic service

I have been a Natwest customer for almost 10 years and I cannot find a fault in them. Cora has been a brilliant service that I am able to access at any time, and has been able to help and support me with my questions. Cora is a very simple and easy way to use with online banking, and helps every time I have a question or query. Natwest are a brilliant bank to be with, and they are very loyal to their customers. Reviewed on: 11th April 2023

Will Definitely Tell friends and family about Cora

Had no problems setting up Cora with digital Id and my account so easy to use and do Reviewed on: 11th April 2023

Helpful virtual assistant

Cora is very helpful and useful, when there isn’t an answer available you are transferred to a team member, very thorough with trying to answer the questions before transferring as well. Reviewed on: 10th April 2023