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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.53
Based on 6,037 reviews, last reviewed 17th Dec 2024
No new 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024
Carole R's avatar
Carole R
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About this product

NatWest Group - Cora Digital Assistant reviews (6037)

Review of the NatWest Group - Cora, Digital Assistant:

Scheduled payment problem

1
Tried to set up a future dated payment in the app. Will not let me select a future date. Asked for help with Cora - issue not resolved - need to speak to a real person! Reviewed on: 21st February 2023
Lisa Field's avatar
Lisa Field

Satisfied customer

5
Reliable efficient and helpful service very knowledgeable and respectful Reviewed on: 8th April 2023
Jezbaz's avatar
Jezbaz

Amazing use of technology and innovation by NatWest

5
Amazing use of technology and innovation by NatWest Reviewed on: 8th April 2023
Beautizone's avatar
Beautizone

Great app

5
Great app would use it again great app Reviewed on: 7th April 2023
JANE BUTTERWORTH's avatar
JANE BUTTERWORTH

Cora it is not working

1
Cora it is not working. It is frozen for 2 days now. All I see is a loading white screen. Reviewed on: 7th April 2023
Vasile's avatar
Vasile

Online help that continues to get better

5
Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023
Simon Ott;ey's avatar
Simon Ott;ey

Great help

5
Coral has helped me a few times and has always been there when I have needed a helping hand. Reviewed on: 7th April 2023
Chantelle Readman's avatar
Chantelle Readman

Excellent

5
NatWest if super easy to use and convenient Reviewed on: 7th April 2023
Saudah Chowdhury's avatar
Saudah Chowdhury

Natwest app

5
Easy to use anytime 24/7 whether at home or out and about Reviewed on: 7th April 2023
David 's avatar
David

50 yrs of banking

5
I always had prompt and very helpful service. Customer services are the best Reviewed on: 7th April 2023
Saroj Chopra's avatar
Saroj Chopra

I eventualy got what i wanted once I new how to use Cora

4
Is an effective way to conduct most calls to satisfctiory. Reviewed on: 7th April 2023
john adams's avatar
john adams
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