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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
Rob's avatar
Rob

About this product

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NatWest Group - Cora Digital Assistant reviews (6048)

Excellent service

5
She is very good at helping you with your enquiries Reviewed on: 8th April 2023

Always been with NatWest and I love it!!!!!

5
Reviewed on: 8th April 2023

Satisfied customer

5
Reliable efficient and helpful service very knowledgeable and respectful Reviewed on: 8th April 2023

Amazing use of technology and innovation by NatWest

5
Amazing use of technology and innovation by NatWest Reviewed on: 8th April 2023

Great app

5
Great app would use it again great app Reviewed on: 7th April 2023

Cora it is not working

1
Cora it is not working. It is frozen for 2 days now. All I see is a loading white screen. Reviewed on: 7th April 2023

Online help that continues to get better

5
Cora is not intrusive chat bot and provide useful support when its needed. Gets better everytime I use it. Reviewed on: 7th April 2023

Great help

5
Coral has helped me a few times and has always been there when I have needed a helping hand. Reviewed on: 7th April 2023

Excellent

5
NatWest if super easy to use and convenient Reviewed on: 7th April 2023

Natwest app

5
Easy to use anytime 24/7 whether at home or out and about Reviewed on: 7th April 2023

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