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NatWest: Basic Account reviews

4.50
Based on 2,079 reviews, last reviewed 4th Mar 2025
1100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

Fees way too high. Fees way too high. Customer service offshore and poor. Reviewed on: 4th March 2025
Pauline H's avatar
Pauline H

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025
Panos Ef's avatar
Panos Ef

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2079)

Review of the NatWest, Basic Account:

On line and app both easy to use and assistance in b...

5
On line and app both easy to use and assistance in branch when needed Reviewed on: 26th February 2025

Best bank

5
Easy app to use and very secure, always there are something new to look at keep up the good work.. Reviewed on: 9th April 2023

Completely Standard

3
I do have the most basic account. Their app works pretty well. Thumbs up overall Reviewed on: 8th April 2023

Happy client

5
Excellent customer serice! Easy to use app. Extremely happy with Natwest services. Reviewed on: 8th April 2023

Excellent service

5
If needed to connect, everyone has been helpfull. Reviewed on: 8th April 2023

It's a godsend

5
I use the app for all my banking needs wouldn’t be without it Reviewed on: 8th April 2023

Highly satisfied

5
Very happy with the service Always easy to use Reviewed on: 8th April 2023

Best bank

5
Best bank for sure,making life more easier easily transfer from one bank to the other, easy bank transactions easy mobile app and no time waster best bank for ever Reviewed on: 7th April 2023

Banking app - Natwest

4
Good banking, easy to use, and if need help , the assistance is there Reviewed on: 7th April 2023

Fantastic

5
The staffs are very helpful and kind. And the online banking app is very very comfortable. Reviewed on: 6th April 2023

Rubish bank

1
Was with this bank for 45 years. Closed account and went somewhere else as their customer support was very poor they gave me wrong advise in 4 different occasions. Reviewed on: 6th April 2023

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