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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2055 reviews)

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4.61

Based on 2,055 reviews, last reviewed 3rd Oct 2024

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Patient Staff When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2055)

Great and easy to use

Really good easy to use app and great other accounts too Reviewed on: 4th April 2023

Online banking

Easy to use and easy to to see your business Reviewed on: 4th April 2023

Always closing my branch

I’ve now had two branch closures with cash machines taken out . Can’t get anyone on the phone. . Very disappointing as it used to be such a great bank Reviewed on: 4th April 2023

Efficient friendly customer service and fantastic app

I have other bank accounts but my NatWest account is the one that stands out, staff are friendly and efficient, both online and in the bank itself. The App is excellent, I use it every day, it’s accessible and so simple to use. Reviewed on: 4th April 2023

The prefect bank

I've been with natwest bank for many years and have found them good, easy to use, and always helpful when needed. Reviewed on: 4th April 2023

Great website

Quick and easy banking app , shows you all you need to know about online banking. Reviewed on: 4th April 2023

Super happy

The best app ever very easy to use Reviewed on: 4th April 2023

Best bank!

I have been banking with Natwest for the past 6 years and any time I have had issues the customer service was the best, I feel the safest putting my money with Natwest. Reviewed on: 4th April 2023

Excellent app

Excellent app easy to use!! A lot of functionality and versatility! Reviewed on: 3rd April 2023

Great App

Best banking App and most user friendly by far. Reviewed on: 3rd April 2023

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