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NatWest: Basic Account reviews

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4.50
Based on 2,101 reviews, last reviewed 15th Jun 2025
7% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
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Eric U
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NatWest Basic Account reviews (2101)

Easy to navigate

5
Its user friendly even to someone who is not techno gifted. I like the fact that you can do a screenshot. Reviewed on: 10th April 2023
Ngaatendwe Nhekairo's avatar
Ngaatendwe Nhekairo

Dad passed away a year ago

5
I was lost at losing my dad walked into NatWest Wolverhampton ask for help a fantastic lady from behind the counter sorted what I needed to do at the bank and gave me advice about my dad not leaving a will and probate told me to get in touch with Rees page solicitors I don’t have the words to describe how much she has helped me and my family Reviewed on: 9th April 2023
Andrew South 's avatar
Andrew South

Very Helpful

5
Banked with them for 35 years outstanding Reviewed on: 9th April 2023
Vicky Hall's avatar
Vicky Hall

Best bank

5
Easy app to use and very secure, always there are something new to look at keep up the good work.. Reviewed on: 9th April 2023
saddiq mohammed's avatar
saddiq mohammed

Completely Standard

3
I do have the most basic account. Their app works pretty well. Thumbs up overall Reviewed on: 8th April 2023
Matt Williams's avatar
Matt Williams

Happy client

5
Excellent customer serice! Easy to use app. Extremely happy with Natwest services. Reviewed on: 8th April 2023
Nc Severin's avatar
Nc Severin

Excellent service

5
If needed to connect, everyone has been helpfull. Reviewed on: 8th April 2023
jea.'s avatar
jea.

It's a godsend

5
I use the app for all my banking needs wouldn’t be without it Reviewed on: 8th April 2023
Jezbaz's avatar
Jezbaz

Highly satisfied

5
Very happy with the service Always easy to use Reviewed on: 8th April 2023
Nazima Tabassum's avatar
Nazima Tabassum

Best bank

5
Best bank for sure,making life more easier easily transfer from one bank to the other, easy bank transactions easy mobile app and no time waster best bank for ever Reviewed on: 7th April 2023
Simpson 's avatar
Simpson

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