Write a review

NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2055 reviews)

View other NatWest products

4.61

Based on 2,055 reviews, last reviewed 3rd Oct 2024

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Patient Staff When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

Read all reviews Write a review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Basic Account reviews (2055)

Fab app.

So easy to use and you can do everything you need Reviewed on: 3rd April 2023

Good app

App is easy to use never had any problems Reviewed on: 3rd April 2023

Basically Brilliant

I have held my basic bank account with NatWest for over 17 years and have never had any issues whatsoever with it. It was easy to set up and manage my money as it still is. The staff at my local branch are always very friendly and helpful and all queries and information requests are handled in a timely manner with no problems. Everything is always explained in a clear and straightforward way so that I can make informed decisions about my money. Reviewed on: 3rd April 2023

Easymoney

I do like banking with NatWest firstly I use mobile banking everyday keeps me in touch with my everyday in and outs and check all my bills are being paid on time , and paying friends and family by transfers . Reviewed on: 3rd April 2023

The best bank

The best banking app by far,it does it all Telephone service excellent a friendly voice every time .Well done Reviewed on: 3rd April 2023

Great

I love banking with natwest, its simple and easy to use the app, as each time it updates new features are added like the breakdown costs of things i spend money on which is really helpful to keep a track off. Reviewed on: 3rd April 2023

Natwest app

Never had any problems and happy with the service Reviewed on: 3rd April 2023

Super job

Wonderful and helpful tool for all my transactions Reviewed on: 3rd April 2023

Very helpful

Natwest is very helpful and will recommend to anyone Reviewed on: 2nd April 2023

Easy and clear too use

Straight forward to use constant updates and great support should you need it Reviewed on: 1st April 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub