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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2060 reviews)

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4.60

Based on 2,060 reviews, last reviewed 30th Jan 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2060)

Review of the NatWest, Basic Account:

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Loved it!

The online banking platform was easy to use and navigate, and I appreciated the convenience of being able to access my account from anywhere. The mobile app was also user-friendly and allowed me to manage my finances on the go. One of the standout features of NatWest Bank is their commitment to customer security. They offer a range of security measures, including instant messaging on adding payees, to help protect their customers' accounts and personal information. Overall, I would highly recommend NatWest Bank to anyone looking for a reliable and customer-focused banking experience. Their dedication to security and user-friendly technology make them a top choice for me. Reviewed on: 22nd March 2023

Service when Required

Nat West has helped me out several times when I have had reason to contact them regarding irregular withdrawals in my account.Resolved issues speedily and gave me confidence in banking online with the security measures in place at NatWest Reviewed on: 22nd March 2023

Great app

Great and intuitive app, great for everyday banking needs. Reviewed on: 21st March 2023

Amazing

I like using natwest is easy to use Reviewed on: 21st March 2023

Best app

Use multiple bank apps beyond uk, this is by far the best Reviewed on: 21st March 2023

Suitable bank for everyday use

Natwest is a very reliable bank with a useful mobile application and it has decent services. Reviewed on: 20th March 2023

On point

Opening the account was seemless Reviewed on: 20th March 2023

Best Bank

Please keep banks open the elderly don't like on line banking Reviewed on: 20th March 2023

Natwest

Helpful people in branch, will always help you no matter what Reviewed on: 20th March 2023

NatWest is the best and easiest bank to bank with

Very easy, friendly staff, easy to apply for product online. Reviewed on: 20th March 2023

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