Write a review

NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2055 reviews)

View other NatWest products

4.61

Based on 2,055 reviews, last reviewed 3rd Oct 2024

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Patient Staff When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

Read all reviews Write a review

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

Review NatWest: Basic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Basic Account reviews (2055)

Great

It has been a great decision banking with Natwest. Reviewed on: 24th March 2023

NatWest banking online is an excellent app

NatWest is a bank I trust. Great communication and help when I need it Reviewed on: 24th March 2023

Easy Switch

I recently switched to NatWest from Halifax and it was all hassle free and the staff who rang after my account was opened were pleasant to talk to as well Reviewed on: 24th March 2023

uncomplicated banking

I find online banking an absolute godsend and the natwest app safe, secure and easy to navigate. I like the checks it makes when I'm setting up a payment and like that I can freeze my card if it's been simply misplaced instead of completely cancelling (usually finding not long after doing so!). Reviewed on: 23rd March 2023

my banking app

my banking app is amazing I could open a savers account so I can transfer money from my account to my savers and then I know it's safe brilliant app Reviewed on: 23rd March 2023

Loved it!

The online banking platform was easy to use and navigate, and I appreciated the convenience of being able to access my account from anywhere. The mobile app was also user-friendly and allowed me to manage my finances on the go. One of the standout features of NatWest Bank is their commitment to customer security. They offer a range of security measures, including instant messaging on adding payees, to help protect their customers' accounts and personal information. Overall, I would highly recommend NatWest Bank to anyone looking for a reliable and customer-focused banking experience. Their dedication to security and user-friendly technology make them a top choice for me. Reviewed on: 22nd March 2023

Service when Required

Nat West has helped me out several times when I have had reason to contact them regarding irregular withdrawals in my account.Resolved issues speedily and gave me confidence in banking online with the security measures in place at NatWest Reviewed on: 22nd March 2023

Great app

Great and intuitive app, great for everyday banking needs. Reviewed on: 21st March 2023

Amazing

I like using natwest is easy to use Reviewed on: 21st March 2023

Best app

Use multiple bank apps beyond uk, this is by far the best Reviewed on: 21st March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub