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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Rubish bank

Was with this bank for 45 years. Closed account and went somewhere else as their customer support was very poor they gave me wrong advise in 4 different occasions. Reviewed on: 6th April 2023

Friendly app

I use it every week and the app is user friendly Reviewed on: 6th April 2023

Only used because I have to

Not great service offshore call centres always have trouble making myself understood. Just recently introduced a biometric validation system - drives me potty takes an age to get anything authorised. No branches near me so I can’t just pop in or take cheques for my business activity They use to be good something has gone wrong. I only bank with them now for my DDI transactions and everyday payments. I wouldn’t use them for anything else as it’s so difficult to talk to a human Reviewed on: 6th April 2023

Control over the account

As the app itself is improving is helping the costumers the aware of their own savings and how to increase knowledge in savings. Reviewed on: 5th April 2023

Mr sivaganesh jeyasinghe

I am very happy about the service Reviewed on: 5th April 2023

Long time customer

Been with bank over 30 years and like the service. Reviewed on: 5th April 2023

Natwest a good bank

First of all it's great to have a local bank (High Wycombe) that's opened ti 4.30pm unlike my other bank Barclays that shuts at 3. The staff are very knowledgeable about the services. I find it easy to use the services in the bank whenever I visit. The app is also straightforward and the security features are excellent Reviewed on: 5th April 2023

Very polite and helpful

Staff are always willing to help you sort out any problems you might have with your accounts Reviewed on: 5th April 2023

Good bank!

It's so easy to find my way through the app and it's a lot easier than most bank apps. The customer service is amazing & they are all very professional Reviewed on: 5th April 2023

Excellent service

Always receive excellent service Reviewed on: 5th April 2023

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