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NatWest: Basic Account reviews

4.61
Based on 2,059 reviews, last reviewed 14th Jan 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025
Kivi H's avatar
Kivi H

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2059)

Review of the NatWest, Basic Account:

Mobile app

4
I love the Nat West mobile app, I can check.my account any time of the day or night. It is always being uodated and the range of it is expanding. Reviewed on: 21st November 2016

Excellence

5
Great service, fast and easy to understand. Amazing customer service, always willing to help. Reviewed on: 20th March 2023

The perfect online bankong

5
Everything is perfect with that bank Reviewed on: 19th March 2023

Great

5
Extremely helpful does exac5ly what is says it does Reviewed on: 19th March 2023

Service

5
Very accessible and fast to resppnd Reviewed on: 19th March 2023

Navigation and security

5
Easy to navigate on the app with friendly and helpful staff to help if needed and with constant updates to make sure security is at its best is reassuring that my personal information is protected Reviewed on: 19th March 2023

Great company, Easiest app

5
NatWest have been there for me every time I’ve needed help or advice, and such pleasant well mannered staff. Reviewed on: 19th March 2023

Best bank

5
Which I had changed to NatWest years ago. Get top service. Reviewed on: 18th March 2023

Easy Banking

5
NatWest are a very forward thinking bank. Very easy to deal with & have very helpful staff. Reviewed on: 18th March 2023

Very easy switch

5
Recently switched from another bank. I was pleasantly surprised at how smoothly it all went. I finally feel like I'm in the 21st Century with the NatWest app. Reviewed on: 18th March 2023

Best bank

4
Netwest bank has been the best so far for me haven’t had any issues with me using their service and online banking, been using this bank for 11 to 12 years now and happy with them Reviewed on: 18th March 2023

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