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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2064 reviews)

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4.51

Based on 2,064 reviews, last reviewed 12th Feb 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2064)

Review of the NatWest, Basic Account:

SUCCESSFUL EXPERIENCE!

Thank you for being absolutely fantastic/brilliant for the last twenty years! Thank you for going over and above! Thank you for the excellent service! I will NOT be banking with other banks! Thank you very, very much for helping to get my refund back! I know that you will have done an impeccable job of going the extra mile in doing your absolute/very best no matter what! Reviewed on: 23rd January 2023

On point

Opening the account was seemless Reviewed on: 20th March 2023

Best Bank

Please keep banks open the elderly don't like on line banking Reviewed on: 20th March 2023

Natwest

Helpful people in branch, will always help you no matter what Reviewed on: 20th March 2023

NatWest is the best and easiest bank to bank with

Very easy, friendly staff, easy to apply for product online. Reviewed on: 20th March 2023

Easy to use

Switch over was easy no issues. App so simple to use Reviewed on: 20th March 2023

Excellence

Great service, fast and easy to understand. Amazing customer service, always willing to help. Reviewed on: 20th March 2023

The perfect online bankong

Everything is perfect with that bank Reviewed on: 19th March 2023

Great

Extremely helpful does exac5ly what is says it does Reviewed on: 19th March 2023

Service

Very accessible and fast to resppnd Reviewed on: 19th March 2023

Navigation and security

Easy to navigate on the app with friendly and helpful staff to help if needed and with constant updates to make sure security is at its best is reassuring that my personal information is protected Reviewed on: 19th March 2023

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