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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2079 reviews)

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4.50

Based on 2,079 reviews, last reviewed 4th Mar 2025

1300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

Fees way too high. Fees way too high. Customer service offshore and poor. Reviewed on: 4th March 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2079)

Review of the NatWest, Basic Account:

Meets the essentials

Does everything you need to but the app can be confusing to navigate if you're not technology fluent Reviewed on: 13th January 2025

Best Bank Ever

I have been banking with Natwest since the 90s and couldn't wish for a better service Reviewed on: 18th March 2023

Faultless

A great banking app that continues to evolve and improve. Reviewed on: 18th March 2023

Different

The banking app is so different from the other banks. Easy and straightforward. Most importantly, I like how it analyses where and how much you’ve spent your money in a month categorically. Reviewed on: 17th March 2023

Great customer service

Brilliant customer service from NatWest bank all ways helpful and understanding with ur needs and and money best bank iv been with Reviewed on: 17th March 2023

Easy peasy lemon squeezey

Simple to the point no frill basic bank account. Does me fine Contactless and online banking app perfect Reviewed on: 17th March 2023

User friendly

NatWest basic account was easy to open and it’s easy to operate via the app Reviewed on: 17th March 2023

Friendly staff in Bolton give you quick services and always ready to help

Very good customer services overall 10 out of 5 star. Way better than other banks Reviewed on: 17th March 2023

Great job

Love the app So easy too use never had a problem great job guys Reviewed on: 17th March 2023

Swag

Pretty lit, helpful dons and pretty neat app design, rate it Reviewed on: 16th March 2023

V good bank n app with good customer service

I always have a very good experience with Natwest Reviewed on: 16th March 2023

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