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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2059 reviews)

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4.61

Based on 2,059 reviews, last reviewed 14th Jan 2025

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2059)

Review of the NatWest, Basic Account:

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Been with them years

Been with them a long time, 20 plus years. Any problems easily sorted, over the phone in the UK Reviewed on: 11th April 2023

Best bank

The money people doing money well. Reviewed on: 11th April 2023

Easy to use

Easy to use app, phone lines quick to respond Reviewed on: 11th April 2023

Great banking app

I have been with Natwest 3 yeqrs now.I have no problems with the app.I like being able 2 freeze my debit card n then unfreeze it.If I have had any problems where I needed 2 speak 2 an advisor the waiting time was quick n the advisor was really patient with me n helped resolve my issue.very happy with Natwest.Thank u:-)) Reviewed on: 11th April 2023

Trusted for years

Always banked with Natwest since my first account. Does whats needed. Never any issues. Easy to use online/mobile app Reviewed on: 11th April 2023

Customer comes first

After 35 years with Nat West I would never change as they are first rate at customer service which is all a family wants from a bank Reviewed on: 11th April 2023

Shabbadee Shabbadoo

Excellent bank. Great app. Real convenience. Reviewed on: 10th April 2023

Excellent app

I am so impressed with the app, I use it almost exclusively only occasionally logging on via the laptop. It’s simple and user friendly. Can’t recommend it enough. Reviewed on: 10th April 2023

Easy to navigate

Its user friendly even to someone who is not techno gifted. I like the fact that you can do a screenshot. Reviewed on: 10th April 2023

Dad passed away a year ago

I was lost at losing my dad walked into NatWest Wolverhampton ask for help a fantastic lady from behind the counter sorted what I needed to do at the bank and gave me advice about my dad not leaving a will and probate told me to get in touch with Rees page solicitors I don’t have the words to describe how much she has helped me and my family Reviewed on: 9th April 2023

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