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NatWest: Everyday account reviews

View other NatWest products
4.52
Based on 2,122 reviews, last reviewed 19th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

NatWest: Where Digital First Means Customer Last I’ve been a long-standing NatWest customer, and this has been the worst banking experience I can remember. After my father passed away in December, I ... Read more Reviewed on: 7th February 2026
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Gareth
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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2122)

Very good

5
Very profitable bank. Super easy to use and easy. Lots of possibilities Reviewed on: 15th April 2024
Nazarii A's avatar
Nazarii A

Reliable and trustworthy

5
I’ve been with NatWest for 10 years and have never had a problem with them. The app is easy to navigate and offers good insights into how you spend your money that have helped by giving me a reality check into how much I am spending in certain categories. Reviewed on: 12th April 2024
Charlie s's avatar
Charlie s

I like the app - its really easy to use.

4
I like the app - its really easy to use. Reviewed on: 12th April 2024
sandeep s's avatar
sandeep s

Excellent service.

5
Excellent service. Superb products. Reviewed on: 12th April 2024
TDK's avatar
TDK

The best, my son he loves it so much.

5
The best, my son he loves it so much. Reviewed on: 8th April 2024
Ana M's avatar
Ana M

Wouldn’t bank anywhere else

5
Simple easy and trustworthy. Been with NatWest over 15 years Reviewed on: 6th April 2024
Gemma 's avatar
Gemma

Terrible IT systems and terrible customer service.

1
Terrible IT systems and terrible customer service. I opened a new account a week ago am still not able to view my account. I've tried contacting their customer help line but they say that they are unable to do anything, all queries must go through their AI chatbox 'Cora'. I have tried contacting them through Cora but it's terrible, sometimes unresponsive, and was never helpful. Reviewed on: 25th March 2024
James C's avatar
James C

Smart Banking

5
Love their get cash service, it’s a game changer for new banking customers. Reviewed on: 16th March 2024
Md Sojib's avatar
Md Sojib

My experience with Nat west has been a family affair...

5
My experience with Nat west has been a family affair as all members of the family have had accounts with them for many years and found them very helpful in all aspects over many years Reviewed on: 1st March 2024
Alfred S's avatar
Alfred S

Basic Banking Product Limited Digital Experience

2
NatWest offers a decent off the shelf banking current account. There are limitations in the user experience from a digital experience given the limited and non intuitive design. It does however have the benefit of being a bank that offers classic in branch experience. Poor on digital but a reasonable bank to have in addition to your digital bank. Reviewed on: 29th February 2024
Henry T's avatar
Henry T

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