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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2101 reviews)

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4.50

Based on 2,101 reviews, last reviewed 15th Jun 2025

7% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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NatWest Basic Account reviews (2101)

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Freedom of choice

I've been with Natwest for many years, never had a problem until this year with transactions being with held by their fraud department and now I receive an email limiting movement between natwest accoubts and withdrawals. I think natwest have forgotten the main principle...this is my money, not theirs. Am considering moving banks to the one thats not closing any branches and offer a great customer service. Reviewed on: 13th December 2023

Lifetime member

Been with NatWest ever since they took over from National Provincial where I had my first account at the age of 16. Now 76 I have never had any cause to complain or any thought of changing Banks. Totally satisfied customer. The fact that they are shutting down branches is not to my liking, but all banks are doing the same. Reviewed on: 27th September 2023

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Saving

Good track record for banking services Reviewed on: 26th September 2023

Friendly relaible and helpful staff at Banbury Branch Desk

I Whole heartedly Recommend Nat West to anyone who has Banking needs I have been with Nat West for some 35 year or so now and have always found the staff in the Banbury Branch extreelmy pleasant and helpful toward my Banking needs. Summing up I will forever use Nat West as my Premier Bank for now and in the distant future. Reviewed on: 2nd September 2023

My experience

All of the experiences I have had with NatWest have all been positive. Reviewed on: 24th August 2023

Good banking

Helps small savers invest into saving products with little money encouraging cautious investment. Reviewed on: 10th August 2023

Easily managed

Good Banking service, easy to communications Reviewed on: 31st July 2023

Excellent Bank

allways helpfull and if needed at the end of the phone Reviewed on: 30th July 2023

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