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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2120 reviews)

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4.52

Based on 2,120 reviews, last reviewed 12th Feb 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Natwest is innovative - making banking easy As someone who's used most of the UK banks, to me Natwest stands out from the rest in terms of it's innovation and customer care. They really do seem ... Read more Reviewed on: 12th February 2026

Latest lowest rating:

1

NatWest: Where Digital First Means Customer Last I’ve been a long-standing NatWest customer, and this has been the worst banking experience I can remember. After my father passed away in December, I ... Read more Reviewed on: 7th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2120)

Anything I've tried to do has been complicated and f...

Anything I've tried to do has been complicated and frustrating. Given inaccurate advice (like to get a better interest rate, empty your ISA into your current account), the chatbot makes you want to stick pins in your eyes, customer service is just appalling and they really do not care. Starling bank are an awesome alternative! Reviewed on: 9th July 2024

Blocked my account for 2 days.

Blocked my account for 2 days. To help me. Said would get text to deal with the however, never did. Be warned if it happened to me it can happen to you Reviewed on: 8th June 2024

Patient Staff

When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

NatWest are a fantastic ank to help wi...

NatWest are a fantastic bank, always able to help with any problems and a great app Reviewed on: 24th May 2024

Very positive to still have a branch in our local town.

Very positive to still have a branch in our local town. The customer service is the best i’ve experienced with banks that i’ve been with. I do not like the online banks where i don’t have a physical branch - and every Natwest employee seems to go above and beyond for me when i go in with a problem. Reviewed on: 24th May 2024

I have been a NatWest customer for 15 years and they...

I have been a NatWest customer for 15 years and they have been generally quite good. They have been supportive in various situations when I have needed help and they usually been able to answer any queries that I have. Reviewed on: 23rd May 2024

everything is ok but the overdraft interest is high

everything is ok but the overdraft interest is high Reviewed on: 15th April 2024

I have been with them for years.

I have been with them for years. Customer services are easy to get through to and app is very well designed Reviewed on: 15th April 2024

Very good

Very profitable bank. Super easy to use and easy. Lots of possibilities Reviewed on: 15th April 2024

Reliable and trustworthy

I’ve been with NatWest for 10 years and have never had a problem with them. The app is easy to navigate and offers good insights into how you spend your money that have helped by giving me a reality check into how much I am spending in certain categories. Reviewed on: 12th April 2024

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