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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2056 reviews)

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4.61

Based on 2,056 reviews, last reviewed 5th Dec 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2056)

Review of the NatWest, Basic Account:

Expert Advice

No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

Happy client

Excellent customer serice! Easy to use app. Extremely happy with Natwest services. Reviewed on: 8th April 2023

Excellent service

If needed to connect, everyone has been helpfull. Reviewed on: 8th April 2023

It's a godsend

I use the app for all my banking needs wouldn’t be without it Reviewed on: 8th April 2023

Highly satisfied

Very happy with the service Always easy to use Reviewed on: 8th April 2023

Best bank

Best bank for sure,making life more easier easily transfer from one bank to the other, easy bank transactions easy mobile app and no time waster best bank for ever Reviewed on: 7th April 2023

Banking app - Natwest

Good banking, easy to use, and if need help , the assistance is there Reviewed on: 7th April 2023

Fantastic

The staffs are very helpful and kind. And the online banking app is very very comfortable. Reviewed on: 6th April 2023

Rubish bank

Was with this bank for 45 years. Closed account and went somewhere else as their customer support was very poor they gave me wrong advise in 4 different occasions. Reviewed on: 6th April 2023

Friendly app

I use it every week and the app is user friendly Reviewed on: 6th April 2023

Only used because I have to

Not great service offshore call centres always have trouble making myself understood. Just recently introduced a biometric validation system - drives me potty takes an age to get anything authorised. No branches near me so I can’t just pop in or take cheques for my business activity They use to be good something has gone wrong. I only bank with them now for my DDI transactions and everyday payments. I wouldn’t use them for anything else as it’s so difficult to talk to a human Reviewed on: 6th April 2023

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