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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.26 (189 reviews)

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4.14

Based on 189 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Quick and easy first mortgage, then renewal was stra... Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (189)

Review of the NatWest, Fixed Rate Mortgage:

Horrendous experience, changed the charges midterm

We met a mortgage advisor who, amongst other things, suggested we consider a permission to let letter to fit our circumstances. She explained that this incurs a one off fee and would last the duration of our 5 year fixed term. She helped us to compare this to other options and it was, not by a great amount, the best financial option. We were also looking at other companies but with the permission to let offer Natwest was fractionally cheaper so we went with it. Less than one year into our 5 year fix we received a letter advising they were changing their permission to let and now want £120 per year to maintain it. We complained explaining that whilst we were happy to take this into consideration after the fixed term it isn't fair to fix us into a deal that they change to ask for more money from when we are already fixed in. The whole complaint process was a fiasco, they arranged appointments that when we had them they said weren't the right one so they couldn't help, they failed to contact us at arranged times and the whole process was laborious and complex. At the end they, surprise surprise, didn't uphold our complaint and want their first extra payment this month...alongside our mortgage repayment and having already paid for the letter on the first place. It's been incredibly stressful as I was heavily pregnant when having to deal with it originally and now we have a newborn and a demand for £120 that we never even signed up for. Absolutely disgusted with their service and will never go with them again. Reviewed on: 6th February 2020

Great advisor but lots of red tape, lengthy process

Our advisor was superb but the amount of information requested from us as self employed was so taxing and time consuming Reviewed on: 5th June 2017

Competitive rates

Great finance advise when applying for a mortgage competitive rates Reviewed on: 4th April 2017

Fantastic seemless process

I switched to Natwest and the process was extremely stress free with great communication throughout. Reviewed on: 9th February 2017

re-fixed without a worry

our fixed rate was coming to an end, I contacted NatWest who very quickly sent me across my new rates that were available and was set out in very simple terms with no hidden extra's Reviewed on: 5th February 2017

Natwest Mortgage

We finally saved the money up to buy our own property last year. Natwest were there every step of the way and any questions we had they were answered swiftly and professionally. They helped us find a great deal on a 5 year fixed rate mortgage, we use Natwest's app daily and this allows us to access our accounts and savings and also create and amend standing orders which is great. We have even started saving for our next big plan (our Wedding!) by using their excellent budget saving tool online! I would highly recommend Natwest to help make your life easier by guiding you through not only all the big stages in your life but all the little daily things too. Reviewed on: 5th January 2017

Fantastic from start to finish. Very professional & honest. Would absolutely recommend

Got our mortgage from Natwest after looking at several other providers. Natwest were very knowledgable & professional from the start, explained everythjng in detail & put the mortgage application through without any problems. Reviewed on: 29th November 2016

Great bank for a mortgage

Have had a mortgage with Natwest for the last year, they're great. Great interest rates and very friendly to deal with ! Reviewed on: 10th September 2016

Quite happy

I have been with Natwest for over twenty years for banking and more recently for our mortgage. The day to day banking is pretty much hassle free using the website and I like the fact that you can easily transfer money to your other Natwest accounts. The mortage payments are made by Direct Debit out of the current account and other than checking that these have been paid, there is no other need for me to contact Natwest regarding this. The only bug bear that I do have with Natwest is when you visit the branch to pay money into the account, I always feel that the cashiers are constantly trying to sell you their products such as home insurance. This is why I prefer to pay cheques in using the ATM machines. Reviewed on: 30th August 2016

fixed for 5 years

we have just fixed our mortgage for 5 years i couldnt be more pleased it was all done over the phone it did take quite a while (2 hours in all) a really helpfull young man who listened to all our cirmcumstances i would reccommend to anyone x Reviewed on: 30th June 2016

Have our mortgage with them

Have had our mortgage account with them for a little under a year now, and would thoroughly recommend them. They are very helpful instore/over the phone, but also their online mortgage portal is extremely simple to use. Can overpay with a click of a button! Reviewed on: 30th June 2016

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