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NatWest: Fixed rate mortgage reviews

4.62
Based on 207 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026
Steph's avatar
Steph

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Natwest mortgage customer

5
I got my mortgage with natwest in November 2020. The process was straight forward and smooth. The staff at natwest made me feel at ease and advised me every step of the way. I now have applied for a current account with them and will be looking at saving account too. Reviewed on: 16th March 2022

Quick easy paperless

5
Mortgage application done quickly and efficiently, all paperless, well informed throughout the process Reviewed on: 11th March 2022

Brilliant service in lockdown

5
So easy to do which was a godsend as I’m a NHS frontline worker and my husband worked all through the pandemic (IT Security BT). Reviewed on: 10th March 2022

Great Products, Great People

5
I've been with NatWest for several years now, and I wouldn't ever think about moving. The staff are amazing and products flawless. Reviewed on: 9th March 2022

Great Product

5
NatWest offers a fanatic fix rate product that is suited perfectly for emergency service workers whom rely on overtime to boost their base salary. NatWest allowed me and my partner to get into the property at a fair price, which competitors didn't. Reviewed on: 9th March 2022

Friendly service

5
It was so easy to arrange our fixed rate mortgage. The staff were friendly and extremely knowledgeable. I wouldn't hesitate to recommend Natwest to friends and family. Reviewed on: 15th February 2022

Excellent service

4
I have found Natwest to be reliable and trustworthy. When they say they will look into something and get back to me they actually do it. With customer service from some many other company being terrible it was really nice to see Natwest appreciate me as a customer. Reviewed on: 7th February 2022

Mortgage

5
Very helpful and truly the best. Very easy to talk to and willing to go further Reviewed on: 22nd January 2022

Good for first time buyers

4
Made the process easy through our broker, very handy for first time buyers Reviewed on: 12th January 2022

Very easy for 1st time buyer

5
As a first time buyer, the prospect of a mortgage was scary to say the least. The NatWest mortgage process was simple and easy and kept us updated all throughout the process. Thank you NatWest! Reviewed on: 16th April 2021

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