Write a review

NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.26 (189 reviews)

View other NatWest products

4.15

Based on 189 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Quick and easy first mortgage, then renewal was stra... Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

Read all reviews Write a review

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Review NatWest: Fixed Rate Mortgage now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Fixed Rate Mortgage reviews (189)

Good for first time buyers

Made the process easy through our broker, very handy for first time buyers Reviewed on: 12th January 2022

Very easy for 1st time buyer

As a first time buyer, the prospect of a mortgage was scary to say the least. The NatWest mortgage process was simple and easy and kept us updated all throughout the process. Thank you NatWest! Reviewed on: 16th April 2021

Effortless

Excellent to deal with! Took a joint account out with them, done within a week (a few minor glitches with the quality of my id images but no big deal). Also ported one mortgage and took out another mortgage with NatWest.. exemplary service. Valuation done Wednesday, by 6pm Thursday we’d been approved, and less than a week on all the paperwork through the post. Thank you NatWest, we definitely made the right decision! Shame we can’t say the same for our buyers lender. Reviewed on: 24th March 2021

Shocking from start to finish.

Natwest (my bank of 16 years) approved my mortgage in principle etc without much fuss. It was only when they then rejected my application, after I had exchanged contracts on my sale; that things got.. interesting. My mortgage advisor had never seen anything like it and nobody at NatWest could tell me why. The chain of sales was in danger until I made a formal complaint and, out of the blue, the offer was finally given. Fast forward a few months, days from exchange and now Natwest aren’t comfortable with a Japanese Knotweed issue even though it’s managed, backed up by guarantees, and even though I am paying a c60% deposit. So the chain of sales is now falling through, costing me and two other parties 15k in SDLT savings, and leaving me technically homeless for who knows how long. Stay far away from them for mortgages. Their bank isn’t bad but of course I’ll be leaving that too now as they failed to show me a modicum of respect. Reviewed on: 17th March 2021

Affordable mortgage, great customer service

We are a low income family and have had a great experience of NatWest being a helpful and convenient mortgage provider. Reviewed on: 13th March 2021

Unreliable and incompetent

Just an awful experience to date. Losing paperwork, lack of communications, no sense of urgency, constantly changing the goal posts. Never using them again Reviewed on: 3rd December 2020

Multiple errors and no responsiblity

We applied for a buy to let mortgage. The lack of product knowledge from the personal bankers and mortgage advisors was shocking. We were told that products would be suitable when they turned out not to be and led on for three months. When they realised their error there was no ownership and no attempt to learn from it. No sense of customer loyalty or care. As I write we may lose our house due to their delays and ineptitude. Avoid if you want confidence in your house buying pathway. Reviewed on: 29th November 2020

Fantastic

No complaints here fantastic for the last few years with the bank Reviewed on: 11th July 2020

Honest easy mortgage at a great price

From day one having a mortgage with nat west has been hassle free and simple. Easy to manage an overpayment and easy to get in contact when required. Reviewed on: 6th June 2020

Brilliant

I can’t recommend Nat West enough. I moved my mortgage from Halifax and the process was faultless. Great communication and everything happened as they promised it would. In addition, the support and comms that I have received during the coronavirus pandemic has been second to none. I am now in the process of moving my bank accounts and all other investments (albeit small) to them as I couldn’t have wished for better service. 5*, thank you Nat West. Reviewed on: 24th May 2020

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Hinckley & Rugby Building Society 4.55 from 364 reviews
Mortgages
from Monmouthshire Building Society 4.77 from 193 reviews
Fixed Rate Mortgage
from RBS 3.71 from 11 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub