Write a review

Go to business site

NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.23 (201 reviews)

View other NatWest products

4.23

Based on 201 reviews, last reviewed 20th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

13%

Latest highest rating:

4

They are good and customer service excellent They are good and customer service excellent Reviewed on: 20th April 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

Read all reviews Write a review

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Review NatWest: Fixed Rate Mortgage now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Fixed Rate Mortgage reviews (201)

Money not given at cash machine

Now, this might not happen to many, but my £200 didn’t come out the cash machine, I was debited the money out my account. I called up on the same day and told them that no money came out the cash machine, after a while of waiting I walked away from the machine after taking my card. They said I have to wait for them to investigate with the atm provider, after 3 weeks of waiting they said the atm provider said they was no error with the cash machine, I asked if they checked the cash machine cctv cameras as I’m 100% sure no money was given. They said they don’t know! what the atm provider investigates. Anyway simply closed my account and they can have my hard earned money. Why would I want to bank with these people. I am getting some inheritance money soon so happy to be putting that in a safer bank. Reviewed on: 11th June 2022

Worst bank ever

I was a victim of fraud and Natwest did nothing other than blame me for leaving my phone around. I’ve been mentally affected and now receiving treatment Reviewed on: 21st May 2022

Disgusting company

Had a mortgage for years and regularly switched to a new deal as an existing one came to an end. When it came to the last few years and my current deal ended , I was refused a new deal as the mortgage only had 23 months to run. This left me high and dry currently paying 4.24% and due to rise again at least DOUBLE the going rate on a deal. Disgusting way to treat a long term customer, totally untrustworthy company , clearly happy to put the boot in at the first opportunity. There are plenty of other providers out there as I tell all my friends. Why bother with this shower of money grabbers. Reviewed on: 9th May 2022

Uncomplicated, good customer service

I have found my experience with Natwest to be straight forward their customer service erpresenntatives to be freindly. I love the easy to use app. Reviewed on: 4th April 2022

Natwest mortgage customer

I got my mortgage with natwest in November 2020. The process was straight forward and smooth. The staff at natwest made me feel at ease and advised me every step of the way. I now have applied for a current account with them and will be looking at saving account too. Reviewed on: 16th March 2022

Quick easy paperless

Mortgage application done quickly and efficiently, all paperless, well informed throughout the process Reviewed on: 11th March 2022

Brilliant service in lockdown

So easy to do which was a godsend as I’m a NHS frontline worker and my husband worked all through the pandemic (IT Security BT). Reviewed on: 10th March 2022

Great Products, Great People

I've been with NatWest for several years now, and I wouldn't ever think about moving. The staff are amazing and products flawless. Reviewed on: 9th March 2022

Great Product

NatWest offers a fanatic fix rate product that is suited perfectly for emergency service workers whom rely on overtime to boost their base salary. NatWest allowed me and my partner to get into the property at a fair price, which competitors didn't. Reviewed on: 9th March 2022

Friendly service

It was so easy to arrange our fixed rate mortgage. The staff were friendly and extremely knowledgeable. I wouldn't hesitate to recommend Natwest to friends and family. Reviewed on: 15th February 2022

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Tipton & Coseley Building Society 4.55 from 22 reviews
Mortgages
from Leek Building Society 4.90 from 691 reviews
Mortgages
from Monmouthshire Building Society 4.82 from 278 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 17641 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub