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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.28 (195 reviews)

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4.07

Based on 195 reviews, last reviewed 12th Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Easy guide to check on the app. Easy guide to check on the app. Have more control Reviewed on: 12th April 2025

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (195)

Brilliant service in lockdown

So easy to do which was a godsend as I’m a NHS frontline worker and my husband worked all through the pandemic (IT Security BT). Reviewed on: 10th March 2022

Great Products, Great People

I've been with NatWest for several years now, and I wouldn't ever think about moving. The staff are amazing and products flawless. Reviewed on: 9th March 2022

Great Product

NatWest offers a fanatic fix rate product that is suited perfectly for emergency service workers whom rely on overtime to boost their base salary. NatWest allowed me and my partner to get into the property at a fair price, which competitors didn't. Reviewed on: 9th March 2022

Friendly service

It was so easy to arrange our fixed rate mortgage. The staff were friendly and extremely knowledgeable. I wouldn't hesitate to recommend Natwest to friends and family. Reviewed on: 15th February 2022

Excellent service

I have found Natwest to be reliable and trustworthy. When they say they will look into something and get back to me they actually do it. With customer service from some many other company being terrible it was really nice to see Natwest appreciate me as a customer. Reviewed on: 7th February 2022

Mortgage

Very helpful and truly the best. Very easy to talk to and willing to go further Reviewed on: 22nd January 2022

Good for first time buyers

Made the process easy through our broker, very handy for first time buyers Reviewed on: 12th January 2022

Very easy for 1st time buyer

As a first time buyer, the prospect of a mortgage was scary to say the least. The NatWest mortgage process was simple and easy and kept us updated all throughout the process. Thank you NatWest! Reviewed on: 16th April 2021

Effortless

Excellent to deal with! Took a joint account out with them, done within a week (a few minor glitches with the quality of my id images but no big deal). Also ported one mortgage and took out another mortgage with NatWest.. exemplary service. Valuation done Wednesday, by 6pm Thursday we’d been approved, and less than a week on all the paperwork through the post. Thank you NatWest, we definitely made the right decision! Shame we can’t say the same for our buyers lender. Reviewed on: 24th March 2021

Shocking from start to finish.

Natwest (my bank of 16 years) approved my mortgage in principle etc without much fuss. It was only when they then rejected my application, after I had exchanged contracts on my sale; that things got.. interesting. My mortgage advisor had never seen anything like it and nobody at NatWest could tell me why. The chain of sales was in danger until I made a formal complaint and, out of the blue, the offer was finally given. Fast forward a few months, days from exchange and now Natwest aren’t comfortable with a Japanese Knotweed issue even though it’s managed, backed up by guarantees, and even though I am paying a c60% deposit. So the chain of sales is now falling through, costing me and two other parties 15k in SDLT savings, and leaving me technically homeless for who knows how long. Stay far away from them for mortgages. Their bank isn’t bad but of course I’ll be leaving that too now as they failed to show me a modicum of respect. Reviewed on: 17th March 2021

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