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2

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Helpful marks given to their reviews

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All reviews (2)
Review of the Monzo, Current Account:
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Iv recently transferred from Barclays bank, and I'm...

5
Iv recently transferred from Barclays bank, and I'm really happy and glad I made that decision. The customer service is great and there really fast to deal with a enquiry. They have great options in the app and also really enjoy the saving pot. Reviewed on: 9th April 2024
Review of the NatWest, Fixed Rate Mortgage:
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Money not given at cash machine

1
Now, this might not happen to many, but my £200 didn’t come out the cash machine, I was debited the money out my account. I called up on the same day and told them that no money came out the cash machine, after a while of waiting I walked away from the machine after taking my card. They said I have to wait for them to investigate with the atm provider, after 3 weeks of waiting they said the atm provider said they was no error with the cash machine, I asked if they checked the cash machine cctv cameras as I’m 100% sure no money was given. They said they don’t know! what the atm provider investigates. Anyway simply closed my account and they can have my hard earned money. Why would I want to bank with these people. I am getting some inheritance money soon so happy to be putting that in a safer bank. Reviewed on: 11th June 2022

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