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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.26 (189 reviews)

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4.15

Based on 189 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Quick and easy first mortgage, then renewal was stra... Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (189)

Review of the NatWest, Fixed Rate Mortgage:

Online mortgage has been inaccessible for 2.5 years!

Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fees are ridiculous and of course they keep delaying me without giving me a final response so that I cannot escalate! You might prefer to bank with HSBC, Nationwide, or Halifax all of which I have no problem with. Reviewed on: 21st October 2024

Easy and efficient

We had a great experience with Natwest securing our mortgage and the rate was extremely competitive. They are also easy to get in touch with when we have had questions. Reviewed on: 4th April 2023

Mortgage

We have a awesome service from this bank and make their payment easy for us Reviewed on: 3rd April 2023

Great rates

App easy to use and great rates saving us money Reviewed on: 1st April 2023

Really Good Rates

Rates are competitive and mortgage service is excellent. Reviewed on: 31st March 2023

Great functional app

The Natwest app enables me to manage my mortgage with out having to visit a branch or call customer service. I can check the balance, make overpayments, and even renew my deal. Reviewed on: 22nd March 2023

Lost my information, charged me wrongly, gave false information

Lost my information, sent confidential information to someone else for 2 years, lied about it, refused to provide call records, lied to them ombudsmans, destroyed records, charged me without notice, charged me on charges, lied to credit rating agency on charges (to cover previous lies) the list goes on and on. Can i rate them -10? Reviewed on: 21st March 2023

Best service friendly efficient service

Highly recommended superb service Reviewed on: 17th March 2023

Excellent customer service

The NatWest telephone enquiry handling service is excellent. Reviewed on: 16th March 2023

Easy to manage Mortgage

~Very easy to use via the app, easy to contact and fast response time too. Reviewed on: 11th March 2023

Great deal

Process of the mortgage was easy at affordable payments Reviewed on: 11th March 2023

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