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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

40 years still going strong

I have banked for over 40 years with Glasgow branch and never had a problem. Was concerned about the proposed closure of Scottish branches but that seems to have gone quiet ! Reviewed on: 8th November 2017

No Complaints

Good customer service. No complaints. Reviewed on: 6th November 2017

Select Account - easy simple, great service.

Customer service is ace great product works well on the online banking app. Reviewed on: 20th September 2017

Not as described

I had a Select account only to discover I was not entitled to some of the products, complained but just ignored, reverted to a basic account. been with them over 20 years looking for a new bank at the moment as really disappointed! Reviewed on: 29th June 2017

Best banking ever

I love my bank and the way they handle my needs. Very professional and always ready to help with a smile. Reviewed on: 30th May 2017

Always helpful

I never never had anything but great customer service from natwest, thats why I have been with them for so many years. Always friendly and helpful aswel as supportive and undrstanding Reviewed on: 3rd April 2017

Too much selling

Overall good service, however, too many attempts to sell me products or get me to switch to accounts I don't need. And the queues in the branches at lunch time aren't great so they shouldn't be trying to sell me things when they are so busy. Reviewed on: 12th February 2017

Simple and Effective

The account offers everything you need for day to day banking. The online features are great. Reviewed on: 6th February 2017

Great Bank account with good benefits

My bank account is really easy to use, also use the online banking which is great to check my account balance using my phone. Great rewards package with the added bonus of mobile phone insurance (which has come in handy a few times) Reviewed on: 3rd February 2017

Easy to use service

I've been with NatWest for years and never had any problems. I've found they have simple, fast and effective methods in place for when you want to make changes to your account. When we wanted to add an overdraft we did it all online and it was ready the next day and when we wanted to move from a select account to a reward account again we did it all online and it was sorted out very quickly with no hassle or fuss. It's very easy to request changes to your account and just as easy to change them back again. Reviewed on: 2nd February 2017

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